Alec
Mar 26 2004, 12:24 PM
As your private name servers are not working you can set up for all your domain our name servers: ns10.hostony.net and ns11.hostony.com. Then you will turn your name servers back when they will start working
Phil007
Mar 26 2004, 12:39 PM
I have made the change and I wait for the email confirmation but are you sure for the second name in com.
Philippe
Alec
Mar 26 2004, 12:44 PM
Yes, the former server is net and the latter is com
Phil007
Mar 26 2004, 01:33 PM
OK I have been able now to make the modification.
So now just wait the time of the propagation.
Thank you
Philippe
delete852
Mar 27 2004, 01:53 AM
You guys made us look like idiots. Me and my business partner walk into a meeting, and the site is ####@@ing down. We have the board members sitting there wanting to see what the hell we were working on for the last month, and the site is down. Good job guys.
Stanly
Mar 27 2004, 01:58 AM
delete852
All servers are up and working correctly.
If your site is down, please tell me URL and I'll check.
delete852
Mar 27 2004, 02:05 AM
It is up now. However yesterday it was down all morning, then it went up, and around 3:30 it went down again. Its kind of too late for that now.
Phil007
Mar 28 2004, 04:02 AM
Again all the sites are down
Can you do something
Philippe
yky
Mar 29 2004, 04:05 PM
QUOTE(Serge @ Mar 21 2004, 08:50 PM)
Also, once this transition is completed, we are excited to announce a new set of shared hosting plans and a few weeks after a set of new reseller plans and a brand new line of dedicated servers. Details will be coming as soon as the move is complete.
when are you introducing these new plans?
yky
Mar 30 2004, 08:47 PM
QUOTE(yky @ Mar 29 2004, 05:05 PM)
QUOTE(Serge @ Mar 21 2004, 08:50 PM)
Also, once this transition is completed, we are excited to announce a new set of shared hosting plans and a few weeks after a set of new reseller plans and a brand new line of dedicated servers. Details will be coming as soon as the move is complete.
when are you introducing these new plans?
Got any updates on this?
i would like to see your special plan as a discounted package for resellers. its my suggestion, it will bring lots of new cutomers to resellers, which mean more revenue for you guyz.
Stanly
Mar 31 2004, 04:11 AM
As soon as it will be done we will inform all of our customers.
Be patient please
pel
Mar 31 2004, 11:46 PM
Dear Hostony,
I am having problems with my emails for the past week or so, and your staff always reply with "Your server is ok now".
It may be okay "NOW" for a few minutes here and then while but can I get some sort of stability? What exactly is wrong?!?! Are you guys shutting down your servers when you go for lunch or something like that?!?
I just received this email from a friendly client:
QUOTE
Are there problems with your site? I cannot access our web site or my
e-mail, all day long. I tried your links on your own website and they do
not work either????
If things don't improve he may not be too friendly in the future.
- Pel
Stanly
Apr 1 2004, 04:49 AM
If you have some kind of problems, please describe them more detailed.
Also if you don't mind please do it via e-mail or HelpDesk, 'cause I'll need your passwords and other info that can't be posted at the forum.
yky
Jun 16 2004, 09:28 AM
QUOTE(yky @ Mar 30 2004, 09:47 PM)
QUOTE(yky @ Mar 29 2004, 05:05 PM)
QUOTE(Serge @ Mar 21 2004, 08:50 PM)
Also, once this transition is completed, we are excited to announce a new set of shared hosting plans and a few weeks after a set of new reseller plans and a brand new line of dedicated servers. Details will be coming as soon as the move is complete.
when are you introducing these new plans?
Got any updates on this?
i would like to see your special plan as a discounted package for resellers. its my suggestion, it will bring lots of new cutomers to resellers, which mean more revenue for you guyz.
It'z nearly 3 months now, and i'm still waiting for the announced upgrade for all the
reseller packages. Could we have an update on this. And as mentioned before I think we resellers would appreciate it if you introduce the special plan for us.
tats all
Y.K.Y
Stanly
Jun 16 2004, 10:39 AM
Remind me your domain name and I'll upgrade your account right now.
MartinB
Jun 16 2004, 11:45 AM
what is the updates for resellers ? i'm out or in?
yky
Jun 16 2004, 11:46 AM
i'm a reseller (3000mb webspacce + 50Gb bandwidth), i know that you've alredy introduced the new plans for shared hosting, but there wasnt any newz about the resellers accounts being upgraded, or has it been.
Y.K.Y.
Stanly
Jun 16 2004, 12:58 PM
I thought that you told about compensation about downtime on the servers at the last. There were 2 bad servers that were canceled and all account from there were upgraded.
Sorry, but we didn't provide reseller plans upgrade yet.
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