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flowergirl
I have a couple of clients that have unusual demands.

First 1 has a customer DB of 1500-2000 eMails that they send out notices about once a month.

Q. Would that be a problem if they batch out the eMails 20-50 at a time?

Second is a fan site using a large amount of bandwidth on jpg's and sound, video and zipped media.

Q. Is there a percentage limit on how much BW can be used for large files. jpg's are between 20-100k and other sound and video are as large as 2-3megs?

Q. What type of connections are you using T1, 0C48, etc. to connect to your service providers?

Q. What redundancy is there with regards to your servers being connect to your providers?

Many Thanks for your timely response.
Serge
First 1 has a customer DB of 1500-2000 eMails that they send out notices about once a month.

Q. Would that be a problem if they batch out the eMails 20-50 at a time?

No 20-50 should not create much troubles. The problems are noticed when 200+domains are batch out at the moment constantly. When sendmail has a big queue it loads CPU too high. When we had spammers on the box they took resources almost exclusively.
Also size of the email matters.

So 1500-2000 should not create troubles. I recommend using mailman for the maillist. It is optimized foor this purpose

Second is a fan site using a large amount of bandwidth on jpg's and sound, video and zipped media.

Q. Is there a percentage limit on how much BW can be used for large files. jpg's are between 20-100k and other sound and video are as large as 2-3megs?

No there is no such setting. However we have hotlink protection script. If you don't want that something could be downloaded from your site without wiziting your site you can turn it off. Generally it is wise fro sites that are based about as revenue.

Q. What type of connections are you using T1, 0C48, etc. to connect to your service providers?
We use GIG-E connections
Servers use 100 Mbs port to connect to datacenter backbone.

Q. What redundancy is there with regards to your servers being connect to your providers?
http://www.hostony.com/network.html
We have multihomed bandwidth and connections to 14 main backbones with direct peering to 48 networks.
flowergirl
I am not familiar with GIG-E how does it compare with something like OC48?

As far as "multihomed bandwidth and connections" does that mean that if 1 or more networks are inaccessible that you automatically switch to networks that are?

Private label DNS, How does that work?

For example, lets say I own DOM-NAME1.COM would my DNS be

NS1.DOM-NAME1.COM
NS2.DOM-NAME1.COM

for customers to set there domain names DNS to?

If so, that brings up 2 additional points.

I see the possibility of needing more than 1 SUPREME account. Can I have multiple SUPREME accounts all using the same DNS as above across multiple boxes?

Also, SSL if I have a S CERT for DOM-NAME1.COM can I allow my customers to share? Example...

https://DOM-NAME1.COM/~mycustomers-acct

And Normal access for new accounts(before DNS prop) would be:

http://DOM-NAME1.COM:2082

right?

Many Thanks for your timely response.
Serge
I am not familiar with GIG-E how does it compare with something like OC48?
It is just different technologies. GIF-E stands for Gigabit Ethernet tachnology. OC48 is a optic fiber technology. GIG-E allows to transfer up to 10 Gigabit per secind when OC48 only up to 2.45 Gigabit per second.

As far as "multihomed bandwidth and connections" does that mean that if 1 or more networks are inaccessible that you automatically switch to networks that are?
Yes. datacenter have BGP.

Asfor private labeled DNS it means that your customers will get domains
NS1.DOM-NAME1.COM
NS2.DOM-NAME1.COM

I see the possibility of needing more than 1 SUPREME account. Can I have multiple SUPREME accounts all using the same DNS as above across multiple boxes?

Yes you can. If you'll have accounts on multiple boxes we'll give you addtional nameservers for free like NS3.DOM-NAME1.COM, etc. It will ease managing accounts on new accounts.

You can link tothe customers script and make them SSL as https://DOM-NAME1.COM/mycustomers-acct/

Before domains propagate your customers will be able to access their accounts by
http://Server-ip.COM/~mycustomers-acct/

And they will be able to access control panel at
http://Server-ip.COM:2082/ (faster)
or
https://Server-ip.COM:2083/ (slower but secure)
flowergirl
Just to clarify... before purchase.

The DNS servers I give my customers to set there Domain Names to
will be...
NS1.MYCOMPANY.COM
NS2.MYCOMPANY.COM

Right?


SSL will be: https://MYCOMPANY.COM/~customer1

Right?


cPanel will: http://MY-Server-IP.COM:2082

Right?


If I have 2 or more SUPREME accounts would it be == to 1 big account. Example

3 Supreme Accounts
12 meg
300 gig

To split up as I choose.


If I resell a ULTRA account to my customer it is still setup, and billed by me at a mark-up I set.

Right?

And does not count against my SUPREME account limits.


Many Thanks for your time... Sara
Serge
QUOTE
Just to clarify... before purchase.

The DNS servers I give my customers to set there Domain Names to
will be...
NS1.MYCOMPANY.COM
NS2.MYCOMPANY.COM

Right?
Yes

QUOTE

It will be https://MYCOMPANY.COM/customer1 without '~'

QUOTE

cPanel will: http://MY-Server-IP.COM:2082

Right?

yes

QUOTE

If I have 2 or more SUPREME accounts would it be == to 1 big account. Example

3 Supreme Accounts
12 meg
300 gig

To split up as I choose.
Yes if server won't be loaded with resellers accounts will be on the same server. If server will be loaded with resellers another account will be setup on other server in order not to overload a server.

QUOTE

If I resell a ULTRA account to my customer it is still setup, and billed by me at a mark-up I set.

Right?
And does not count against my SUPREME account limits.

Yes your bill your customers yourself and they even should not know that we exist. You act as real hoting company to them.
If you resell our standard accounts like Profi, Ultra, etc. resources are not deducted from the resources you have in bulk reseller account.
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