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Hostony Board > General > Pre-Sales Questions
Tyrone
OK last night I signed up for the special package. and it said I will recieve information within 24 hours. I still haven't I don't know who to talk to or e-mail. Can anyone help me out?
Alec
Please open a ticket and notify your order number. Then we'll check a status of your account and inform you about it.
Pulseboy
How do I do that? What ticket?
Alec
email on support@hostony.com or register at http://support.hostony.com and create a new trouble ticket
Pulseboy
Ok, I did that, now what???
Alec
Your account is created and welcome email is sent. Delay was caused that you didn't fill State field on the order form.
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