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Hostony Board > General > Pre-Sales Questions
larpo
Hi,

I just made the mistake of signing up with oneandone.co.uk for 6 months, but I am thankfully still within the refund period. They don't have support for GD2 and will not consider installing anything on request (like imagemagick as an alternative).

I just submitted a support ticket with you and was delighted to have it answered in less than 5 mins which is outstanding. Tell me, if I get a refund on my hosting plan how can i go about transferring my domains to you... oneandone seem little odd about domain transfers. The domain I want to move is beribazu.co.uk.

Also, what forms of payment do you accept? I'm thinking of taking the special offer. Do you have a no questions asked money back guarantee in place?

Many thanks

David Larpent
Pantera
Hello David!

Sure- we have 30 days money back guarantee.( without any questions smile.gif)

You can pay by credit card, or via 2checkout ,Paypall, Wired Money transfer.


Regards
larpo
QUOTE(larpo @ Dec 23 2003, 01:11 PM)
how can i go about transferring my domains to you... oneandone seem little odd about domain transfers. The domain I want to move is beribazu.co.uk.

couple more...

are there any implications i should know about in moving a .co.uk domain to you?

will this affect my search engine rankings because your servers are in the US?

Are your servers in fact in the US?

how long does it take for a new account to be set up?

will you install php or perl modules on request?

can I provide streaming media from my hosting space?

Cheers smile.gif
Stanly
We can transfer your domain name.
It will cost you $14.85

QUOTE
will this affect my search engine rankings because your servers are in the US?
No

QUOTE
Are your servers in fact in the US?

Yes, Atlanta, USA

QUOTE
how long does it take for a new account to be set up?
It depend from your previous domain name registrar.

QUOTE
will you install php or perl modules on request?

Of course.

QUOTE
can I provide streaming media from my hosting space?

Yes, we support streaming media and it is absolutely free for you.
larpo
Excellent!

Thank you. I am very impressed by the level of service I have just witnessed. smile.gif
Pantera
You are welcome! wink.gif
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