pel
Oct 23 2003, 10:26 AM
Something wrong with server 15?
90% of my client's site shows the CPANEL logo with "There is no website configured at this address" on it.
Anyone else with this problem?
stormhunter
Oct 23 2003, 10:57 AM
My site is down also. no nothing, ftp,email web site is Gone.
stormhunter
Oct 23 2003, 11:00 AM
Well I opened a tickett and got this message from support. just before they closed my tickett
PER:
Gleb Voronich
23-10-2003-06:56
There was problem with DNS.
It is fixed now.
It may need some time to update DNS records.
Sorry for inconvenience.
Serge
Oct 23 2003, 11:28 AM
Yes we had DNS crached on server 15. We restored it with automatic restore scripts and some customers that were moved to server 15 from other servers got their zones restored to the ip of the server they were initially created. That is why some customers experience4d site to be "gone". We already fixed that but it will require some time for fixed zones to propagate if they were cached by your ISP.
In case you still don't see your site please don't hesitate to double check with our support that the problem is caching of the incorrect zone by your ISP and zone on the DNS server is correct now.
Sorry for the problems caused with this.
pel
Oct 27 2003, 08:07 AM
Same thing's happening again.... 5 websites down.
I'm a reseller, and I can't say my clients are very happy with the performance of "my" servers...
Alec
Oct 27 2003, 10:46 AM
All your sites are visible for me from my workstation. Also dnsstuff resolver our domains:
http://dnsstuff.com/tools/ping.ch?ip=pelcom.comTry to ping and traceroute your domains by names and server by ip address. Perhaps your ISP has some problems or there is a dns problem somewhere. Please send me results of ping and tracert.
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