blackburnrovers
Sep 21 2003, 10:51 PM
i looked in my inbox today, and mail from 7/23/2003 to 9/18/2003 was gone. everything outside of that date range was there. not only that, from my 15 odd mailbox folders, all those date ranges are gone too. doesn't matter if i used outlook, webmail, pine, or any other client, they are all missing.
the other thing is, they are missing from both e-mail accounts that i host on my server. how could this possibly have happened? anyone have any ideas?
nothing yet from support except saying i might have deleted all that mail. doubtful that i went through every folder i have and deleted that date range of e-mails. also my brother would have had to have done it simultaneously to his email since i don't know his password.
this is a crazy event, and i really need that e-mail. hopefully through their backups can figure out what the heck happened. if you have any ideas, please let us know!
blackburnrovers
Sep 22 2003, 01:00 AM
hostony support to the rescue. the e-mail is back!
blackburnrovers
Sep 22 2003, 12:37 PM
spoke too soon, the email disappeared again...
Alec
Sep 22 2003, 03:29 PM
Your mail is not gone. It is stored in your private folder mail. But sometimes for some reason the additional mail folder are disappeared from webmail client. We are trying to find the problem and need for it login names and passwords for your main mail account and account arvind.
Alec
Sep 22 2003, 04:12 PM
I've found your mail in Horde. It is stored on the server since June and July
blackburnrovers
Sep 22 2003, 07:50 PM
so, i moved servers some time ago, and now the messages seemed to have gotten confused between the old and new servers. we will have to move the old messages from the old server to the new server. how easy that is, i don't know. good luck alec!
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