ticket has been sent. I cannot get any answers. and when my sites are back up please let me knwo the reason they were down. the last part of the request seems to be the most difficult to get an answer for?
and here is my latest chat session with Oksana bailing when it was already known I couldnt submit a ticket.
Gary: what is teh purpose of live response if I need to submit a trouble ticket every time?
Oksana: we are not able to resolve this issue via livechat
Oksana: please open the trouble ticket
Gary: the submit new request is not working
Oksana: have a nice day
Oksana has left the chat conversation
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Oksana: bye
Gary: for the trouble ticket
Gary: wow