Are any of you using the Windows WIN4 Server on IP 66.118.138.198 and experiencing contant failures? Or do you not monitor your sites contantly to find out?

I have been having issues with WIN4 for months now, and all my efforts to get this seen to are ending up with so called fixes 5 hours after the fact with a "Everything is fine now." coming back from Support. The failures seem to be with the IIS process and happen on average once every hour for about 5 minutes.

As such I have developed a windows app to enable monitoring of the sites, I have produced logs that show an average of 30 failures a day for IIS (loss of HTTP, but mail works and so does FTP). Whether this is a process problem due to somebody hammering a DLL or certain site is unknown - but I need to collaborate with another user on WIN4 who is experiencing problems, or wants to monitor to find out.

I supply you with a copy of my MOnitoring Tool called BigBrother and we can then compare results.

Please email me direct at richard@clafton.com - I will not respond to posts here.

I'm not on WIN4, but I'll be more than happy to get a copy of his fancy monitoring tool.

Are you having issues? Are you on a windows server?

I am on a windows server but haven't had any issues since I got it.

You lucky sod you!



Heres the failures for today.....well, this afternoon..... joy!

12/14/2006 11:35:06 AM {:} WEB Failure {:} RIROC {:} http://www.riroc.com {:} HTTP Status: The operation has timed out
12/14/2006 1:26:04 PM {:} WEB Recover {:} RIROC {:} http://www.riroc.com {:} HTTP Status: 200
12/14/2006 1:26:04 PM {:} WEB Recover {:} DANDC {:} http://www.dennyandcharlie.com {:} HTTP Status: 200
12/14/2006 1:27:05 PM {:} WEB Recover {:} CLAFTON {:} http://www.clafton.com {:} HTTP Status: 200
12/14/2006 1:30:58 PM {:} WEB Failure {:} CLAFTON {:} http://www.clafton.com {:} HTTP Status: Unable to connect to the remote server
12/14/2006 1:31:19 PM {:} WEB Failure {:} RIROC {:} http://www.riroc.com {:} HTTP Status: Unable to connect to the remote server
12/14/2006 1:31:40 PM {:} WEB Failure {:} DANDC {:} http://www.dennyandcharlie.com {:} HTTP Status: Unable to connect to the remote server
12/14/2006 1:45:00 PM {:} WEB Recover {:} CLAFTON {:} http://www.clafton.com {:} HTTP Status: 200
12/14/2006 1:45:01 PM {:} WEB Recover {:} RIROC {:} http://www.riroc.com {:} HTTP Status: 200
12/14/2006 1:45:02 PM {:} WEB Recover {:} DANDC {:} http://www.dennyandcharlie.com {:} HTTP Status: 200
12/14/2006 4:51:48 PM {:} WEB Failure {:} CLAFTON {:} http://www.clafton.com {:} HTTP Status: The operation has timed out
12/14/2006 4:53:06 PM {:} WEB Failure {:} DANDC {:} http://www.dennyandcharlie.com {:} HTTP Status: The operation has timed out
12/14/2006 4:55:36 PM {:} WEB Failure {:} RIROC {:} http://www.riroc.com {:} HTTP Status: The operation has timed out
12/14/2006 4:58:49 PM {:} WEB Recover {:} RIROC {:} http://www.riroc.com {:} HTTP Status: 200
12/14/2006 5:00:34 PM {:} WEB Recover {:} CLAFTON {:} http://www.clafton.com {:} HTTP Status: 200
12/14/2006 5:00:35 PM {:} WEB Recover {:} DANDC {:} http://www.dennyandcharlie.com {:} HTTP Status: 200
12/14/2006 5:16:30 PM {:} WEB Failure {:} CLAFTON {:} http://www.clafton.com {:} HTTP Status: Unable to connect to the remote server
12/14/2006 5:16:51 PM {:} WEB Failure {:} RIROC {:} http://www.riroc.com {:} HTTP Status: Unable to connect to the remote server
12/14/2006 5:17:12 PM {:} WEB Failure {:} DANDC {:} http://www.dennyandcharlie.com {:} HTTP Status: Unable to connect to the remote server
12/14/2006 5:20:16 PM {:} WEB Recover {:} CLAFTON {:} http://www.clafton.com {:} HTTP Status: 200
12/14/2006 5:20:16 PM {:} WEB Recover {:} RIROC {:} http://www.riroc.com {:} HTTP Status: 200
12/14/2006 5:20:16 PM {:} WEB Recover {:} DANDC {:} http://www.dennyandcharlie.com {:} HTTP Status: 200
12/14/2006 5:46:34 PM {:} WEB Failure {:} RIROC {:} http://www.riroc.com {:} HTTP Status: The operation has timed out
12/14/2006 5:47:19 PM {:} WEB Failure {:} DANDC {:} http://www.dennyandcharlie.com {:} HTTP Status: The operation has timed out
12/14/2006 5:49:04 PM {:} WEB Failure {:} CLAFTON {:} http://www.clafton.com {:} HTTP Status: The operation has timed out
12/14/2006 5:49:45 PM {:} WEB Recover {:} RIROC {:} http://www.riroc.com {:} HTTP Status: 200
12/14/2006 5:53:01 PM {:} WEB Failure {:} RIROC {:} http://www.riroc.com {:} HTTP Status: The operation has timed out

I should point out that I have 3 separate internet connections here, an OPLINK Houston, a NASA Gov and a Time Warner Cable - and the monitor checks on ALL three connections to make sure that it's not a ISP issue.

The tool monitors three sites on my Hostony account... and also several other sites around the world (including sites in the same SAGONET center that Hostony use to make sure its not a routing issue). And as you can see, the only failures registered are for the sites listed on WIN4.

But, credit where credit is due.... the hostony support staff tell me they are working on it..... and its now been escalated to the SysAdmins....

Well, I am still suffering an average of 30 loss of service events per day and I am yet to get a response from the "System Administrators" whoever they may be. Call open 8 days so far... over an hour of downtime total each day (sometimes more) and no real interest in solving the issue....

Nice!

Ticket: 51476 - just in case any Hostony Support Staff who frequent this forum may be interested in giving me a detailed update!

Still waiting for an update....

12/15/2006 1:23:58 PM {:} WEB Failure {:} CLAFTON {:} http://www.clafton.com {:} HTTP Status: The operation has timed out
12/15/2006 1:24:43 PM {:} WEB Failure {:} RIROC {:} http://www.riroc.com {:} HTTP Status: The operation has timed out
12/15/2006 1:25:28 PM {:} WEB Failure {:} DANDC {:} http://www.dennyandcharlie.com {:} HTTP Status: The operation has timed out
12/15/2006 1:26:28 PM {:} WEB Recover {:} CLAFTON {:} http://www.clafton.com {:} HTTP Status: 200
12/15/2006 1:26:28 PM {:} WEB Recover {:} RIROC {:} http://www.riroc.com {:} HTTP Status: 200
12/15/2006 1:26:29 PM {:} WEB Recover {:} DANDC {:} http://www.dennyandcharlie.com {:} HTTP Status: 200
12/15/2006 5:00:09 PM {:} WEB Failure {:} CLAFTON {:} http://www.clafton.com {:} HTTP Status: The operation has timed out
12/15/2006 5:00:54 PM {:} WEB Failure {:} RIROC {:} http://www.riroc.com {:} HTTP Status: The operation has timed out
12/15/2006 5:01:39 PM {:} WEB Failure {:} DANDC {:} http://www.dennyandcharlie.com {:} HTTP Status: The operation has timed out
12/15/2006 5:06:30 PM {:} WEB Recover {:} CLAFTON {:} http://www.clafton.com {:} HTTP Status: 200
12/15/2006 5:06:30 PM {:} WEB Recover {:} RIROC {:} http://www.riroc.com {:} HTTP Status: 200
12/15/2006 5:06:31 PM {:} WEB Recover {:} DANDC {:} http://www.dennyandcharlie.com {:} HTTP Status: 200

And still waiting.......

This is interesting.... 380+ domains on WIN4....

http://whois.webhosting.info/66.118.138.198

Granted, about 30 of them are mine....

Keep in mind that includes all of the addon and parked domains.

Indeed...

But....

HOSTONY!!! - I AM STILL AWAITING AN UPDATE!

STILL WAITING!

Sorry for a delay in response,won't you mind our transferring your accont to a brand new windows server that is much more stable than the previous server

Please see this link for additional information

There is a new windows server... I wouldn't mind being transfered to it... I am having troubles with WIN4..

Please, submit a support ticket for transfer.

Do you have a stabler windows shared hosting server than WIN4?

Why don't you like windows4? Rather stable server!!!!

I asked the question last week and it has been resolved and the reason why is that in one day the server was restarted several times which included down service quite a bit.... I just wanted a more stable server that was stated with my contract of 99.9% uptime...