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kanasta
Suddenly, I have no shell access?
MarkM
Hello. The fastest way to restore ssh would be to fill out a trouble ticket to the staff.
MartinB
they usually activate ssh access between 5 and 15 minutes if you post a ticket.
Add the keywords "ssh access" on the subject of the ticket, don't ask me, but I think that accellerate the process wink.gif
Dima
please provide me with the domain name for which you would like to have shell access activated and we will enable it within 5 minutes biggrin.gif
kanasta
Actually, the point of this post was to say I had SSH for over 9mths, why suddenly gone? Do others also get this? Will it happen again?
MartinB
QUOTE(kanasta @ Dec 12 2006, 06:57 AM) *
Actually, the point of this post was to say I had SSH for over 9mths, why suddenly gone? Do others also get this? Will it happen again?


This happened some times, I'm not sure why, maybe when they does some change on the package details ?
Is not a critical problem, you just ask and they re-enable it for you in minutes smile.gif
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