I have been a user of Hostony for some time now and I seriously have no idea why I continue to subject myself to the poor level of service. Everyday now for the past 2 weeks my sites are down due to Hostony having various problems. It seems that depending on who I speak with it is a DDos attack, or a problem with apache, or the server just needed to be rebooted. I run several different online businesses and if I could figure out how to transfer one final database to a different hosting company, I would be gone and done with Hostony for good.
I have several other aspects of our business hosted by other companies and guess what--NO PROBLEMS. The one time one of my other sites was down for about half an hour due to "server problems" with one of these other companies they apologized profusely and gave me a month of free hosting (I didn't ask for anything, they just offered and did it). Mind you, the site had not been down for any reason for almost 8 months at the time. That was better than a 99.9% uptime but they didn't care. They were still concerned that I was concerned. And this is a major hosting company, not just some little start up that is trying to gain and keep market share.
To be honest I really don't care about free server time. I just want my sites to be up and operating. When they are down for any period of time, it ends up costing me more than a single month and in some cases a single year of server service.
To anyone thinking of getting Hostony as your hosting company, I would have serious second thoughts and do your due diligence. Do some web searches and you will find the companies out there that have good service, good reputations, and are competitively priced. Don't get me wrong, no one is perfect. But Hostony enough is enough. Fix your servers, upgrade your security, do something and stop making endless excuses for the poor level of service.
Truly frustrated,
Runeman