QUOTE(jchrastina @ Nov 26 2006, 04:45 PM)
I am referring to a specific problem that Hostony themselves need to fix, not YOU Martin or Mark!!!!
Sorry for trying to help. <sarcasm>I thought you were referring to a problem in your cpanel.</sarcasm>
Martin and I are both web-hosts and chances are that we can help you get your email lists working.
Have you ever heard the saying "Don't bite the hand that feeds you?" Well, we're trying to help you and we don't appreciate vulgarity (even if it's censored) in our community board.
QUOTE(jchrastina @ Nov 26 2006, 04:45 PM)
After I log in to support.hostony.com, to "View ticket" status or to "Submit a ticket", I get a db error:
DB Error: Got error 134 from storage engine [select HDTicket.*,HDTicketMessage.*,Priority_Name,Status_Name from HDTicket left join HDTicketMessage on HDTicket.Message_ID = HDTicketMessage.Message_ID left join HDTicketStatus on HDTicket.Status_ID = HDTicketStatus.Status_ID left join HDTicketPriority on HDTicket.Priority_ID = HDTicketPriority.Priority_ID where HDTicket.Status_ID <> 8 and User_ID = 1319 order by Ticket_ID desc limit 0,10]
I have been with Hostony for several years. THEY HAVE TO IMPROVE COMMUNICATIONS. they are not even responding to emails or to comments in this Forum. WHAT THE HELL IS WRONG WITH THEM??????
When I offered help, I wasn't referring to the trouble ticket problem, but the mailing list problem(s) which you still haven't mentioned any specifics about.