guys.. i cant even create support tickets.
keep getting an "invalid client ip" message.
And i've been trying to get to the web based control panel with no luck..
please help out.. its urgent..
thank you..

Hello,
please try to submit it using the following link:
http://hostony.com/support.html


Best regards,
Slavik Koshelev

or just send a mail to support (at) hostony.com, it will be imported on the help desk tickets system, but you can get replys to your email, and reply to the email will add the message to the ticket for them.