Hello,
My site has been down all day, http://TheTempleBooks.com
So I went and put in a Trouble Ticket, at which time it did not ask me for any username or password. I never got the email telling me it was logged so after several hours I tried to go back and check on it and it won't let me. It don't like my email address, my name or anything else I tried to put into it. When I tried to get a lost password figuring that may tell me something, it says it's sending me an email but I never get it.
Now, I want my site fixed first of all and what am I doing wrong with the TT system?
Support has allways been acceptable, I know some things take time. But the TT system not working with me leaves me without much else to do bu use the forum.
Thank You,
Joe Ohlandt
A customer for many years.