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Full Version: Waiting on new account
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nturton
I paid for a new site to be setup on 14/07/2006 just before midnight GMT. I waited for a while and go no response at all, so I setup a ticket to billing giving the transaction ID (the original payment had all the details in). I got a response back asking for the details again, so I responded and put all details on. After a few hours of no response I brought it to the attention of a supervisor asking for an ETA. Its been 23 hours now and still nothing at all!

Can someone please look into when this is going to be setup as I need to get moving with it, it shouldnt take this long to do really (my other account was setup in just a few hours).

Request Key 554fec2c54aa
Call ID 33652

Neil
Slavik
Hello,
sorry for the delay with responce but the thing is that our billing department is not working 24/7.
They'll respond to your trouble ticket as soon as they arrived on the shift.
Thank you for understanding.

Best regards,
Slavik Koshelev
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