I got an email a week ago saying that my domain was going to be moved. The email didn't mention Hostony once, though:
QUOTE
Date: Sat, 15 Apr 2006 20:37:02 +0000
From: Spr Host Support <support@sprhost.cp>
Subject: Server Transfer
To: (address)
Dear Customer,
We\222re transferring your account to the new server with IP 69.72.157.190
+because of the server\222s software problems. Your new server is a fast one and+has very good characteristics. We\222ll sent you an e-mail in order to notify
+when the transfer is completed. Thank you for your attention.
Best regards, Hosting support Team.
Between the complete failure to mention the company I've got my hosting support with and the invalid From: address, I figured it was a phishing scam, and ignored it - and even if it was true, there was nothing I needed to do anyway.
A couple of days later, I got this:
QUOTE
Date: Mon, 17 Apr 2006 22:04:04 +0000
From: Spr Host Support <support@sprhost.cp>
Subject: Server transfer complete
To: (address)
Dear Customer,
your account has been successfully transferred to a brand new server.
The ip of the new server is 69.72.157.190, thus in order to connect to
Cpanel you are to use
http://69.72.157.190:(port)If your nameservers are not our default ones, please contact our support team
+for further information.
Besides, in case your domain is not pointing to the new server (IPs from
+69.72.157.180 to 69.72.157.199)
after the transfer, please get in touch with the technical support team
and your problem will be solved as quickly as possible.
Best regards, hosting company support team.
Still no mention of Hostony, still an invalid From: address.
My domains are set to use dns.hostony.net and dns.hostony.org for resolution, and have been for a few months now. I'm getting a warning page instead of my content.
I've opened a ticket about this, but really need a fix ASAP: I'm at a convention where I'll be pointing people at the domains, and will lose a lot of visitors, and a lot of credibility, over this. I've also tried a chat session, but while the session is open, I've gotten no response since starting it 15 minutes ago.
Hint: If you know you're going to move the IP address a domain is pointing to, you should set the TTL value way, way down a while before the move, so that when you do move it, the revised value will take effect quickly. That's why it's configurable. No, 14400 seconds is *NOT* short enough. It should be more like 600 seconds.