My mail/cpanel has been down 2-3times a week for the last month.
My server disk space has NEVER been less than 96% full with a red dot. Most of the time it's 98 or 99%
When cpanel isn't down, it's often unresponsive. The page doesn't fully load after 3min.

you can't fix this with staff. a hundred apologies won't fix a hardware problem. yet you continue to advertise MORE space MORE hardware you can't give to new customers. only gets worse. when I'm using a mere 150MB of space and I can't upload FTP because SOMEONE on my 100GB server is using more than their share, I get pissed off.