PTVideo
Oct 15 2005, 04:11 PM
In the last few days, my site is like a gost, sometimes people can find it, other does not exist... a very good spec for sites about magic, or something like this, not to my site.
A has started my experience with web hosts, only two years ago, with Hostony, the support has been always great and fast, but the Hostony service is day after day less reliable. They promise 99% up time, tell me, is this realy true to every costumer?
Sorry, down times makes me very unhappy! I don't need lots of Giga Bytes, lots of bandwidth, lots of features, i need lots of server up time!
Dark Hedgehog
Oct 16 2005, 06:58 PM
Then why not look for a reliable host with guaranteed uptime?
PTVideo
Oct 17 2005, 12:51 AM
Good ideia. Can you give me one name?
Please don't joke with the costumers problems. Thank you.
By the way, at this momment my site is one more time down!
Slavik
Oct 17 2005, 05:52 PM
PLease telll me your domain.
saturn
Oct 18 2005, 09:34 PM
PTVideo, while I've only been with my new hosting company for a short time (~1 month), I have so far, had no problems and documented 100% uptime. The company is Host Excellence. I suggest you check them out if you're looking to switch.
MartinB
Oct 18 2005, 10:31 PM
if you let me give my opinion, this is not very ethic. no matter how much frustrated do you are
saturn
Oct 18 2005, 10:49 PM
What isn't ethical? Posting information about another web host? He asked for a name of a good web host so I gave him one. The way I found out about Hostony was from my past host's forum. The way I found out about Host Excellence was from a Hostony forum. This is how things work. If Hostony is providing adequate service, no one is going to pay attention to my "advertisement" especially since everyone is locked into a contract.
So, in summary, I completely disagree with you (if you are in fact referring to my post) and am very glad other people out there disagree with you as well. People will come and go to and from Hostony from referrals by other people on blogs or posts. Moreover, if Hostony doesn't like it, they can delete the post.
Also, it's not a matter of frustration. I simply look at this as Hostony failing to live up to their advertised claims. When it comes to web hosting companies, it's all about reputation. I don't want someone else to be screwed over because Hostony gets away with making false claims about their service. If anything is unethical, it's that.
PTVideo
Oct 19 2005, 10:43 AM
saturn - Thank you for your sugestion. If the problems with Hostony don't stop in short time certainly I will change to other host company.
QUOTE
I simply look at this as Hostony failing to live up to their advertised claims
Exactely. As a costumer a need to trust in what is advertised.
QUOTE
If Hostony is providing adequate service, no one is going to pay attention to my "advertisement"
One more time I think you are right. Nobody cares about other hosting companys, if they are happy with the service here they are.
At this moment my site is in sleep mode
not down, just sleep
PTVideo
Oct 19 2005, 10:45 AM
Wake up server 21!!! More than two hours down! Great.
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