Update
We have purchased Dell Dual Xeons 3.2 in otehr Dc located in California and will start doing full remote backups of our server in order to have user data backups in the worst case. The servers should be ready within 2 hours and we will have 24-36 hours to backup all data.
Though the news are promising. The hurricane should be only category 3 when it will reach our DC and it should not be a problem for DC as it was built to withstand category 4 hurricane.
Here is a piece of information from our DC:
Disaster planning is currently and has been underway for some time. Anytime we have a potential storm, we reassess our current level of readiness.
Should the hurricane make a direct path for the upper Texas coast, we will operate our core services with a limited staff so that the bulk of our employees can be with their families.
Employees will be on hand to handle emergency repairs and tickets. Routine tickets and upgrades will most probably have a delayed response.
As an extra precaution, we have even sourced an additional rental generator. While this unit would not be needed for a brief outage, if we were top experience a loss of power lasting several days, we would need to perform normal maintenance on our generators, and this would give us a generator to run while that maintenance is taking place. Maintenance such as oil changes is required under our operating specifications every 100 to 150 hours, meaning that we would need to perform maintenance sometime after 4-5 days.
All total, we have in excess of 10,000 gallons of fuel on site. We have guaranteed contracts for fuel delivery and two fuel depots are located within 2 miles of our facility.
Our staff is working to ensure an uninterrupted continuity of service.
We anticipate that the coming storm will have no impact on our operations. However, we are prepared to deal with any eventuality.
We have established a secondary support center in Wichita, Kansas and will be up and running there on Friday morning.
We estimate that we will have about 15 technicians and their families living in that area temporarily by Friday morning.
This center will have internet access for both vpn access into our ticketing system as well as for voip phone calls.
We apologize for any inconveniences.