I have configured 7 different subdomains on style-salsa.com.
Every day some other subdomain can't be accessed. Today it's test.style-salsa.com. The usual response from you is, that my provider has problems, since it's working for you somehow. But I can't believe it for several reasons:
1.) dnsstuff shows me e.g. today
No A records exist for test.style-salsa.com. [Neg TTL=14400 seconds]
2.) dotuptime says:
http://test.style-salsa.com
DOWN (at 09-12-2005 05:04) Yes Yes n/a Stats
Log
Uptime Bar Free monitoring! Free (every 20 minutes)
Upgrade/Downgrade Delete
3.) I can't access it through web via my local providers (I have two different).
4.) hostony server via telnet
-jailshell-2.05b$ ping test.style-salsa.com
ping: unknown host test.style-salsa.com
I don't understand, why always another subdomain isn't working for some hours. It's very annoying since I can't rely on my webservices. Strange thing: style-salsa.com is always working.
thank you
Full Version: Subdomain down again
I've checked everything on the server. The dns zone for your domains is ok.
Anyway I've made several changes in configuration and everything must be working normally now.
http://www.dnsstuff.com/tools/lookup.ch?na...alsa.com&type=A
test.style-salsa.com. A IN 14400 67.15.36.4
style-salsa.com. NS IN 14400 ns18.hostony.net.
style-salsa.com. NS IN 14400 ns19.hostony.net.
ns18.hostony.net. A IN 172712 67.15.24.116
ns19.hostony.net. A IN 14400 67.15.36.4
Anyway I've made several changes in configuration and everything must be working normally now.
http://www.dnsstuff.com/tools/lookup.ch?na...alsa.com&type=A
test.style-salsa.com. A IN 14400 67.15.36.4
style-salsa.com. NS IN 14400 ns18.hostony.net.
style-salsa.com. NS IN 14400 ns19.hostony.net.
ns18.hostony.net. A IN 172712 67.15.24.116
ns19.hostony.net. A IN 14400 67.15.36.4
today still the same, it's coming and leaving (e.g. test.style-salsa.com)
at http://www.dnsstuff.com/tools/lookup.ch?na...alsa.com&type=A
the same answer as yesterday:
How I am searching:
Searching for test.style-salsa.com A record at i.root-servers.net [192.36.148.17]: Got referral to C.GTLD-SERVERS.NET. [took 208 ms]
Searching for test.style-salsa.com A record at C.GTLD-SERVERS.NET. [192.26.92.30]: Got referral to ns18.hostony.net. [took 12 ms]
Searching for test.style-salsa.com A record at ns18.hostony.net. [67.15.24.116]: Reports that no A records exist. [took 34 ms]
Answer:
No A records exist for test.style-salsa.com. [Neg TTL=14400 seconds]
Details:
ns18.hostony.net. (an authoritative nameserver for style-salsa.com.) says that there are no A records for test.style-salsa.com.
The E-mail address in charge of the style-salsa.com. zone is: monitor@hostpro.com.ua.
There is no need to refresh the page -- to see the DNS traversal, to make sure that all DNS servers are reporting
the same results, you can Click Here.
Note that these results are obtained in real-time, meaning that these are not cached results.
These results are what DNS resolvers all over the world will see right now (unless they have cached information).
and at dotuptime.com:
Log
Site http://test.style-salsa.com
Log Date Status Response Code Size, Kb Check Time, sec Speed, Kbps
5:04:07 DOWN n/a n/a n/a n/a
5:23:03 DOWN n/a n/a n/a n/a
5:42:02 DOWN n/a n/a n/a n/a
6:00:07 DOWN n/a n/a n/a n/a
6:19:03 DOWN n/a n/a n/a n/a
6:38:05 DOWN n/a n/a n/a n/a
6:57:02 DOWN n/a n/a n/a n/a
7:16:03 DOWN n/a n/a n/a n/a
7:35:02 DOWN n/a n/a n/a n/a
7:54:01 DOWN n/a n/a n/a n/a
8:13:04 UP 200 0.57 0.25 2.31
8:32:03 UP 200 0.57 0.13 4.30
8:51:01 UP 200 0.57 0.12 4.69
9:09:08 UP 200 0.57 0.12 4.71
9:28:09 UP 200 0.57 0.06 9.10
9:47:08 UP 200 0.57 0.04 13.44
10:06:08 UP 200 0.57 0.14 4.06
10:25:04 UP 200 0.57 0.12 4.79
10:44:08 UP 200 0.57 0.12 4.65
11:03:02 UP 200 0.57 0.13 4.47
11:22:00 UP 200 0.57 0.18 3.15
11:40:03 UP 200 0.57 0.19 2.98
11:59:03 UP 200 0.57 0.15 3.91
12:18:02 UP 200 0.57 0.20 2.79
12:37:01 UP 200 0.57 0.21 2.73
12:55:04 UP 200 0.57 0.18 3.10
13:14:02 UP 200 0.57 0.16 3.50
13:33:01 UP 200 0.57 0.47 1.20
13:51:10 UP 200 0.57 0.21 2.69
14:10:03 UP 200 0.57 0.04 15.49
14:29:02 UP 200 0.57 1.57 0.36
14:48:11 UP 200 0.57 2.05 0.28
15:07:06 UP 200 0.57 0.04 15.01
15:26:01 UP 200 0.57 0.15 3.80
15:44:03 UP 200 0.57 0.22 2.60
16:03:01 UP 200 0.57 1.28 0.44
16:22:05 DOWN n/a n/a n/a n/a
16:41:02 DOWN n/a n/a n/a n/a
17:00:03 DOWN n/a n/a n/a n/a
17:19:02 UP 200 0.57 0.41 1.40
17:38:05 DOWN n/a n/a n/a n/a
17:57:01 DOWN n/a n/a n/a n/a
18:16:02 DOWN n/a n/a n/a n/a
18:35:02 DOWN n/a n/a n/a n/a
18:54:02 DOWN n/a n/a n/a n/a
19:13:06 UP 200 0.57 0.05 11.99
19:32:05 DOWN n/a n/a n/a n/a
19:51:03 DOWN n/a n/a n/a n/a
20:10:04 DOWN n/a n/a n/a n/a
20:29:02 DOWN n/a n/a n/a n/a
20:48:02 UP 200 0.57 0.06 10.23
21:07:04 DOWN n/a n/a n/a n/a
21:26:04 DOWN n/a n/a n/a n/a
21:45:32 DOWN n/a n/a n/a n/a
22:04:03 DOWN n/a n/a n/a n/a
22:23:10 DOWN n/a n/a n/a n/a
22:42:07 DOWN n/a n/a n/a n/a
23:01:03 DOWN n/a n/a n/a n/a
23:20:08 DOWN n/a n/a n/a n/a
23:39:17 DOWN n/a n/a n/a n/a
Btw, right now it's down again. There must be some problem somewhere. Maybe it has something to do with the second DNS (just a hint, I am by far no dns expert)
at http://www.dnsstuff.com/tools/lookup.ch?na...alsa.com&type=A
the same answer as yesterday:
How I am searching:
Searching for test.style-salsa.com A record at i.root-servers.net [192.36.148.17]: Got referral to C.GTLD-SERVERS.NET. [took 208 ms]
Searching for test.style-salsa.com A record at C.GTLD-SERVERS.NET. [192.26.92.30]: Got referral to ns18.hostony.net. [took 12 ms]
Searching for test.style-salsa.com A record at ns18.hostony.net. [67.15.24.116]: Reports that no A records exist. [took 34 ms]
Answer:
No A records exist for test.style-salsa.com. [Neg TTL=14400 seconds]
Details:
ns18.hostony.net. (an authoritative nameserver for style-salsa.com.) says that there are no A records for test.style-salsa.com.
The E-mail address in charge of the style-salsa.com. zone is: monitor@hostpro.com.ua.
There is no need to refresh the page -- to see the DNS traversal, to make sure that all DNS servers are reporting
the same results, you can Click Here.
Note that these results are obtained in real-time, meaning that these are not cached results.
These results are what DNS resolvers all over the world will see right now (unless they have cached information).
and at dotuptime.com:
Log
Site http://test.style-salsa.com
Log Date Status Response Code Size, Kb Check Time, sec Speed, Kbps
5:04:07 DOWN n/a n/a n/a n/a
5:23:03 DOWN n/a n/a n/a n/a
5:42:02 DOWN n/a n/a n/a n/a
6:00:07 DOWN n/a n/a n/a n/a
6:19:03 DOWN n/a n/a n/a n/a
6:38:05 DOWN n/a n/a n/a n/a
6:57:02 DOWN n/a n/a n/a n/a
7:16:03 DOWN n/a n/a n/a n/a
7:35:02 DOWN n/a n/a n/a n/a
7:54:01 DOWN n/a n/a n/a n/a
8:13:04 UP 200 0.57 0.25 2.31
8:32:03 UP 200 0.57 0.13 4.30
8:51:01 UP 200 0.57 0.12 4.69
9:09:08 UP 200 0.57 0.12 4.71
9:28:09 UP 200 0.57 0.06 9.10
9:47:08 UP 200 0.57 0.04 13.44
10:06:08 UP 200 0.57 0.14 4.06
10:25:04 UP 200 0.57 0.12 4.79
10:44:08 UP 200 0.57 0.12 4.65
11:03:02 UP 200 0.57 0.13 4.47
11:22:00 UP 200 0.57 0.18 3.15
11:40:03 UP 200 0.57 0.19 2.98
11:59:03 UP 200 0.57 0.15 3.91
12:18:02 UP 200 0.57 0.20 2.79
12:37:01 UP 200 0.57 0.21 2.73
12:55:04 UP 200 0.57 0.18 3.10
13:14:02 UP 200 0.57 0.16 3.50
13:33:01 UP 200 0.57 0.47 1.20
13:51:10 UP 200 0.57 0.21 2.69
14:10:03 UP 200 0.57 0.04 15.49
14:29:02 UP 200 0.57 1.57 0.36
14:48:11 UP 200 0.57 2.05 0.28
15:07:06 UP 200 0.57 0.04 15.01
15:26:01 UP 200 0.57 0.15 3.80
15:44:03 UP 200 0.57 0.22 2.60
16:03:01 UP 200 0.57 1.28 0.44
16:22:05 DOWN n/a n/a n/a n/a
16:41:02 DOWN n/a n/a n/a n/a
17:00:03 DOWN n/a n/a n/a n/a
17:19:02 UP 200 0.57 0.41 1.40
17:38:05 DOWN n/a n/a n/a n/a
17:57:01 DOWN n/a n/a n/a n/a
18:16:02 DOWN n/a n/a n/a n/a
18:35:02 DOWN n/a n/a n/a n/a
18:54:02 DOWN n/a n/a n/a n/a
19:13:06 UP 200 0.57 0.05 11.99
19:32:05 DOWN n/a n/a n/a n/a
19:51:03 DOWN n/a n/a n/a n/a
20:10:04 DOWN n/a n/a n/a n/a
20:29:02 DOWN n/a n/a n/a n/a
20:48:02 UP 200 0.57 0.06 10.23
21:07:04 DOWN n/a n/a n/a n/a
21:26:04 DOWN n/a n/a n/a n/a
21:45:32 DOWN n/a n/a n/a n/a
22:04:03 DOWN n/a n/a n/a n/a
22:23:10 DOWN n/a n/a n/a n/a
22:42:07 DOWN n/a n/a n/a n/a
23:01:03 DOWN n/a n/a n/a n/a
23:20:08 DOWN n/a n/a n/a n/a
23:39:17 DOWN n/a n/a n/a n/a
Btw, right now it's down again. There must be some problem somewhere. Maybe it has something to do with the second DNS (just a hint, I am by far no dns expert)
Dear customer, your subdomain is working already. I have responded to your ticket too I believe 
Lehrer
Lehrer
Dear Lehrer 
,
the thing is, that my subdomains only work temporary and very rare all together. So every time you look it up and answer my trouble tickets some subdomains may work correctly, but this is not always the case as e.g. dotuptime.com proves:
http://cpanel.style-salsa.com
DOWN (at 09-13-2005 08:16) Yes Yes 20.06% Stats
Log
Uptime Bar Free monitoring! Free (every 20 minutes)
Upgrade/Downgrade Delete
http://ftp.style-salsa.com
UP (at 09-13-2005 08:17) Yes Yes 100.00% Stats
Log
Uptime Bar Free monitoring! Free (every 20 minutes)
Upgrade/Downgrade Delete
http://cist.style-salsa.com
UP (at 09-13-2005 08:13) Yes Yes 26.77% Stats
Log
Uptime Bar Free monitoring! Free (every 20 minutes)
Upgrade/Downgrade Delete
http://test.style-salsa.com
DOWN (at 09-13-2005 08:11) Yes Yes 35.89% Stats
Log
Uptime Bar Free monitoring! Free (every 20 minutes)
Upgrade/Downgrade Delete
http://la.style-salsa.com
DOWN (at 09-13-2005 08:12) Yes Yes 46.52% Stats
Log
Uptime Bar Free monitoring! Free (every 20 minutes)
Upgrade/Downgrade Delete
http://style-salsa.com
UP (at 09-13-2005 08:12) Yes Yes 100.00% Stats
Log
Uptime Bar Free monitoring! Free (every 20 minutes)
Upgrade/Downgrade Delete
And even if some would say, the provider of dotuptime.com has problems at the moment, I also can't reach the page (in Austria) + dnsstuff.com also has problems. So of what use is a homepage if only hostony staff can reach it ?
I don't have doubts about that you do a good job and everything works fine where you are, but there has to be a problem somewhere, and I haven't got any explanation yet. So hopefully you soon will find one.
,the thing is, that my subdomains only work temporary and very rare all together. So every time you look it up and answer my trouble tickets some subdomains may work correctly, but this is not always the case as e.g. dotuptime.com proves:
http://cpanel.style-salsa.com
DOWN (at 09-13-2005 08:16) Yes Yes 20.06% Stats
Log
Uptime Bar Free monitoring! Free (every 20 minutes)
Upgrade/Downgrade Delete
http://ftp.style-salsa.com
UP (at 09-13-2005 08:17) Yes Yes 100.00% Stats
Log
Uptime Bar Free monitoring! Free (every 20 minutes)
Upgrade/Downgrade Delete
http://cist.style-salsa.com
UP (at 09-13-2005 08:13) Yes Yes 26.77% Stats
Log
Uptime Bar Free monitoring! Free (every 20 minutes)
Upgrade/Downgrade Delete
http://test.style-salsa.com
DOWN (at 09-13-2005 08:11) Yes Yes 35.89% Stats
Log
Uptime Bar Free monitoring! Free (every 20 minutes)
Upgrade/Downgrade Delete
http://la.style-salsa.com
DOWN (at 09-13-2005 08:12) Yes Yes 46.52% Stats
Log
Uptime Bar Free monitoring! Free (every 20 minutes)
Upgrade/Downgrade Delete
http://style-salsa.com
UP (at 09-13-2005 08:12) Yes Yes 100.00% Stats
Log
Uptime Bar Free monitoring! Free (every 20 minutes)
Upgrade/Downgrade Delete
And even if some would say, the provider of dotuptime.com has problems at the moment, I also can't reach the page (in Austria) + dnsstuff.com also has problems. So of what use is a homepage if only hostony staff can reach it ?
I don't have doubts about that you do a good job and everything works fine where you are, but there has to be a problem somewhere, and I haven't got any explanation yet. So hopefully you soon will find one.
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