for some reason now i cannot login, have tried 5 or more times to have password sent, but NO emails from hostony seem to be getting through, is there a way to get this password e-mailed to me successfully, and please dont give me the contact billing brush off, they DO NOT EVER respond to e-mails

Dear customer, please let our billing department know about this problem, they'll reset the password for you.

been trying that for 4 days now, cannot get any response from billing, i create a ticket and nothing, no response, send a e-mail and no response, on the login screen i have it send the password to the billing e-mail and it never comes, i even log into webmail to see if i am having a problem receiving e-mail, but no e-mails ever come in from hostony

Hello,
I've asked our billing department to respond to your ticket (it was yesterday and must have respond to you). Please tell me your e-mail(from what you sent e-mail to our billing department) and I'll officially ask them to find all your e-mails and respond to them.
I'm really sorry for the caused inconveniences.

Best regards,
Slavik Koshelev

Well this must be a e-mail issue, for i have no e-mails from hostony, except the ones that i had been billed, even resetting the password does not reach me, my E-Mail address is info@thecastle.net

Finally got ahold of them only after openeing a tech support ticket and having them transfer me, we got it covered now, Thanks for all your help

You are welcome.

Best regards,
Slavik Koshelev