Greetings Hostony staff,

I have been unable to check mail on any ofmy accounts for the last two hours due to "a timeout has occurred while communicating with the server"

Is there a problem?

Sorry for not submitting a support ticket, apparently my password no longer works (I only ever use three different passwords and I can't get an email reminder to make sure I'm using the right one (!!), but Ive tried all three and they're not working)

Hope you can help

Sarah

Hello,
if you can't open a ticket write us to support@hostony.com and provide us with your e-mail and password. We'll test it and investigate the problem.

best regards,
Slavik Koshelev

problem applies to SENDING mail as well!

Try to open a ticket then :

You can logon to the ticket system without using your password.
To do that, please hit http://support.hostony.com/user.php first
After that choose "New Request" option. Then give your domain name, e-mail,
password for it (if required)

NOTE: Following this scheme, having added your ticket, you'll get a request key at the
top of the page. With its assistance you'll be able to browse or edit your ticket
later(choosing the "View request" option). E.g:Request key 19f5653512fa




Best regards,
Slavik Koshelev