My account with domain linuxbiometrics.com has been disabled because I experienced a surprise slashdotting. My CMS software has a way to handle this easily, page caching. In 1 minute I could check the box and get caching runing again, but I need the account to be enabled. I'm willing to work around things as needed, even point my DNS records elsewhere while I resolve it. I have yet to be told what I need to do to get this re-enabled. All I have been able to get the techs to say is that my account overloaded the server. I know that. How do I get it re-enabled?
1 minutes time and the load issue would be resolved. I was prepared for this last time I got slashdotted and it was fine. I know exactly what to do. I only need access.
I tried the ticket system and it has been slow on response and no telling me much. I tried the live chat thing with the same problems. It's nearly off the page of slashdot now so there won't be nearly as much traffic anyway.