please someone either direct to a workaround, or fix this problem.
kingtaco
Jun 5 2005, 04:57 AM
I've also submitted this on my online support ticket:
okay, i've done a little research on this and i think i've found the problem.
when i SSH'd into my account and did the "convert -sample..." command from the command line i received this error:
"No decode delegate for this image format"
You guys either reinstalled ImageMagik and didn't put in the jpg and png codec (which needs to be done separately), or the version you have isn't compatible with PHP running as CGI. Please fix this as soon as possible. I believe this to be the case, because my code DOES work with gif format images, just not jpg. Thank you
kingtaco
Jun 6 2005, 02:15 AM
any word on this???
MartinB
Jun 6 2005, 01:02 PM
I think support area will have a hard day today, i recommend you to open trouble tickets, not forum posts.
kingtaco
Jun 6 2005, 03:22 PM
QUOTE
I've also submitted this on my online support ticket:
UPDATE: They fixed this problem today. Thanks!
Lehrer
Jun 7 2005, 09:13 PM
kingtaco, you are welcome. We had promised to fix it asap though. Your patience is highly appreciated.
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