Well, we have been trying since last night to no avail to FTP down our files, but the Hostony FTP connection keeps resetting itself. It will download about 30k and then come to a dead stop....very frustrating...we can't even leave this rat-hole even though we are paid-up elsewhere and trying dilligently to move.

I would encourage everyone reading this to start FTP'ing to get a good back-up of your site.

I have said it before in multiple posts, but I want to reiterate it here. Our problem isn't with the support staff here. They are probably trying to do the best they can with their limited long-distance abilities. Our problem is with the owner of this company. He (or she) is a miserable leader that hasn't meet our needs but gladly took our money - Enjoy it - enjoy it.