Sometime ago in Support request {FD-3587} we asked about help in mnogosearch script installation and we were told that upgrade to VPS is necessary.
Before upgrade in topic http://forum.hostony.com/index.php?showtopic=3758
I asked
QUOTE
We asked tech. support (Support request {FD-3587}) is it possible to install MnogoSearch search engine script on our site ....We shall definitely need your assistance with this installation. Can we rely on it?
and Mr.Slavik answered:QUOTE
You'll get our assistance with this installation - we'll install it .
Few minutes ago ( at 06:27 PM) I had a strange conversation with Hostpro through ICQ. I was told that " we do not install..." and "Slavik did not know" what he was talking about...
It is more than strange ... I really appreciate hard work of support team and don't want to make any troubles but promise is promise and such answer is totally unacceptable.
Can you please explain me what is going on?