Hello. I just recently added a subdomain and as well an ftp server for the subdomain. For some reason I can access it and my friend cannot. We made sure the she got the right username and password but she keeps getting the error. It's just not working for her. How can I make it work? I've tried so many times to log in and I am able to log in. For some reason she can't. Please help.

Hello
Tell me your domain name please.

Best regards,
Slavik Koshelev

Oh sorry. Duh. I forgot haha.



www.chaos-synthesis.com


Thanks

first, ask her to check whether she can ping this host from her machine and passive mode is on in an ftp client