BobcatASL
Mar 21 2005, 03:44 AM
Just a heads up for everyone ...
I just found out something that really bugged me.
A while back ... they moved me to a different server ... (because of spam problems)
Tonight .. I happened to click on a link in a old email ... and web site opened on the old server.
YES ... MY account still existed on the old server as well as the new.
I don't know about you .. but I'm not thrilled that the information was in two different spots.
IF you have moved servers .. you might want to go check the old one and delete the account.
Now I've been told I have to put in a support ticket to remove the account on the old server ...
Slavik
Mar 21 2005, 03:49 AM
Hello.
You contacted us via MSN massenger, we could resolve such issues in such away.
You should open a trouble ticket(in order to verify yourself because of the secure policy) and confirm the removal of the account on the old server.
Thank you.
Best regards,
Slavik Koshelev
BobcatASL
Mar 21 2005, 08:34 AM
Shouldn't this have been taken care of automatically ??
Then when I did put in the ticket ...
The wrong account was deleted.
Then you restored from a backup that appears
to be almost a month old ...
Give me a break ...
Slavik
Mar 22 2005, 06:33 AM
We've respopnded to you in the ticket.
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