I transfer files every day, then today it is saying access denied to any file i try to send, what is causing it, how can i get the files up, i need to update a database ASAP , and it will not send, i try for your online chat but it displays this page cant be displayed??? .. i need to transfer files urgently.. how can i do this if it wont let me FTP it... my domain in www.xbetonline.net

Hello.
Please provide us with the ftp login info(username and pass).
You can open a trouble ticket support.hostony.com or write us to e-mail support@hostony.com

Best regards,
Slavik Koshelev

i have tried but my username and password dosnt work

Write us to e-mail please.

Best regards,
Slavik Koshelev

can we get this fixed up
ASAP... xbetonline.net . will not allow transfer..... Its been 2 days now..

Everything must be working.
If you still have problems with ftp connection provide us with your username and pass.
support@hostony.com

Best regards,
Slavik Koshelev

seems to be working now

xbetonline,

Glad to hear that. Good luck!