Our FTP has been locked down for 7 hours and I cannot do any uploading at all.

I also have a support ticket that is over 6 hours old with no response at all:

Request Key b5a6984e1be2
Call ID 3444
Department Support
Status Open
Logged 2005-03-16 14:53:34
Priority 1 - urgent 2 3 4 5 - inquiry
Elapsed time 6 hour(s)
Since last action 12858 day(s)

maybe the problem is related to the recently windows's server hack ?

Dear Customers, the problem with the FTP wasn't connected with the hack.

We've already fixed the problem.

Sorry for the temporary inconveniences.

Sorry

You are always welcome