Please someone sort ouy my upgrade to special, this has been going on for 2 days
ref 2722.

Regards

Your account has been upgraded. Sorry for the delay

Alec can you getting billing to correct the invoice to 24 months not 12 as the invoice has been made out for, then I can pay you guys, they have ignored my notes on ref 2722 for 24 months.

Thanks for helping
Phil

They are away now and will be available in about 10 hours. You can contact them via the same trouble ticket.

I put a note on hours ago about the above but still no action, hence this post

Thanks
Phil

The time response of our billing department is 24 hours except weekends.

Best regards,
Slavik Koshelev

Still no reponse from billing
Phil

Our billing will give you response asap.

Guess what still no progress ticket 2722 still open, its your money you are losing, its for 24 months not 12, ref 2722 states 24 months on at least 3 occasions so why invoice for 12 ?

Phil

Our billing department has responded to your ticket check it please.

Sorted