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Full Version: My sites are down again.
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supergodoffunk
www.SUPERGODOFFUNK.com
Alexandre
The server is being rebooted now.

We are sorry for maybe inconvenience.
JasonJones
All of Server25 is down.

Apparently this was "system work" on this server. We had no advanced warning at all of this maintenence/work/reboot.

I am personally getting very irritated with the 1hr+ reboots of this server. There is NO reason to be rebooting this server so much. If you cannot figure out how to keep Linux stable and running properly you shouldnt be running it. OR if its due to too many users, then SPEND some money and order up another few servers to lighten the load and keep from having to reboot them constantly. This is Absurd.

Please provide an ETA on it coming back up.
Alexandre
The server is currently running a fsck at this time and will be online shortly.

Thank you for understanding.
JasonJones
QUOTE(Alexandre @ Feb 18 2005, 01:09 AM)
The  server is currently running a fsck at this time and will be online shortly.

Thank you for understanding.
*


Thats like saying you are over the ocean on your way to Europe. You could either be 30min from landing or 11hours!

The hardware part of the boot and loading daemons after the fsck are all minimal time, the fsck is what takes forever.
JasonJones
Up now, 45min down.
supergodoffunk
QUOTE
Thats like saying you are over the ocean on your way to Europe.


In the midst of my turmoil... that gave me a good laugh. Thanks! biggrin.gif
Alexandre
The server is now online.

Thank you.
AstrAir
Is there a way Support can inform clients by means of using an alternative emailaddress of clients.
I guess Support has a list of sites used on a specific server. If they ask the owners of those sites to provide an alternative emailaddress for informational purposes, then they can announce this kind of maintenance's.

You think this would be a good idea ?
JasonJones
If its scheduled maintenence, they should just post it in the Announcement forums, that is what they are for. If there is a problem with the server and it requires are reboot, again, post it in the announcement forums.
Alexandre
Thank you for your advices.

We'll take them to consideration.

Your opinions are really good. wink.gif
MartinB
biggrin.gif
supergodoffunk
My sites are down again. www.supergodoffunk.com

QUOTE
Warning: mysql_connect(): Can't connect to local MySQL server through socket '/var/tmp/mysql.sock' (2) in /home2/supergod/public_html/forums/sources/Drivers/mySQL.php on line 67

Warning: mysql_select_db(): supplied argument is not a valid MySQL-Link resource in /home2/supergod/public_html/forums/sources/Drivers/mySQL.php on line 70
ERROR: Cannot find database supergod_sgoff
Warning: mysql_query(): supplied argument is not a valid MySQL-Link resource in /home2/supergod/public_html/forums/sources/Drivers/mySQL.php on line 103



There appears to be an error with the www.SUPERGODOFFUNK.com database.
You can try to refresh the page by clicking here, if this does not fix the error, you can contact the board administrator by clicking here

Error Returned
ser_pros
Your site is working properly.
supergodoffunk
2005-02-25 6:51PM EST

www.SUPERGODOFFUNK.com

ALL MY SITES ARE DOWN AGAIN. THIS IS IT. As soon as it's up, I am moving my sites off. The uptime is SHIT here at hostony. The support has been the WORST ever. I used to run a support center, and I have fired people with bad customer support as such as I see here.

I need to know WHO DO I TALK TO GET A PRORATED REFUND. Your service is NO-SERVICE, THEREFORE NO-MONEY for you. GIVE ME MY MONEY BACK.

Yes, I AM PISSED OFF AGAIN. THIS PEICE OF SHIT OF A SERVER OF YOURS GOES DOWN EVERY F'IN WEEK AFTER WEEK. THIS IS NOT HOSTING. THIS IS BLOWING.
ser_pros
Dear supergodoffunk
Your sites are working.
The server has been reeboted because of maintanance.
supergodoffunk
Geez. Another UNSCHEDULED, UNANNOUNCED maintenance? It's down again.

There is no relief. Even as I'm making arrangements to move all my sites off, your servers continue to crash on a regular basis. This is PURE CRAP.


QUOTE
Warning: mysql_connect(): Can't connect to local MySQL server through socket '/var/tmp/mysql.sock' (2) in /home2/supergod/public_html/xevilmech/forums/sources/Drivers/mySQL.php on line 67

Warning: mysql_select_db(): supplied argument is not a valid MySQL-Link resource in /home2/supergod/public_html/xevilmech/forums/sources/Drivers/mySQL.php on line 70
ERROR: Cannot find database supergod_evilm
Warning: mysql_query(): supplied argument is not a valid MySQL-Link resource in /home2/supergod/public_html/xevilmech/forums/sources/Drivers/mySQL.php on line 103



There appears to be an error with the C-Tech's Evil Mechanic Forums database.
You can try to refresh the page by clicking here, if this does not fix the error, you can contact the board administrator by clicking here
Alec
supergodoffunk, I've sent you a message
supergodoffunk
It was up for a while, but down again.

QUOTE
mySQL query error: SELECT id, member_id, running_time, location FROM ibf_sessions WHERE id='fc8667c748e7451e9cfd2fa5bd712213' and ip_address='216.99.185.50'

mySQL error: Can't open file: 'ibf_sessions.MYI'. (errno: 145)
mySQL error code:
Date: Monday 28th of February 2005 05:35:21 PM
supergodoffunk
Where did you send a message to? I don't see it in my email account.
supergodoffunk
Just to clarify my last message.

MySQL for one of my addon domains is down.

http://www.evilmechanic.com/forums/
Alec
The site of addon domain is working now. Some tables were broken.

I've sent you a message to the address stated in your profile
supergodoffunk
www.SUPERGODOFFUNK.com is not working.

FYI. I saw them go down last night, as stated in your email (which I am very displease about because I asked for an advance notice, not "I'm moving them now").

three of my sites are up. www.SUPERGODOFFUNK.com is not working. The other three that are working still resoves to the same IP, so I'm not sure if they are still on the same server or not.

I would simply email you guys back, but the email don't work either.
Alec
It's working now:

http://dnsstuff.com/tools/lookup.ch?name=s...funk.com&type=A
supergodoffunk
ok. Thats checking out now.

One more thing for now...

I logged into Cpanel, and it's showing that I'm using 4.9GB. However, I'm pretty sure I'm only at 2.5GB in actual data, which is under the 4GB limit.
Alec
Yes, you're right but your file book2.zip takes 2.4G
supergodoffunk
Well, Cpanel stopped responding, and I can't get into FTP to delete that file.

Also, now non of my emails are working. Specifically, the POP3 and SMTP. I haven't tried the webmail, but I rarely use that.
supergodoffunk
I just checked the DNS entries, and looks like only my main/primary site got transferred.

I running 3 additional domains.

I don't want to post the domain info here. I would email you the info, but email dosen't work.

Please look into.
Slavik
Your sites are working now
supergodoffunk
1. They are still resolving to the old address. So, I guess the sites are split between two servers now?

http://www.dnsstuff.com/tools/lookup.ch?na...funk.com&type=A
http://www.dnsstuff.com/tools/lookup.ch?na...hcha.com&type=A
http://www.dnsstuff.com/tools/lookup.ch?na...anic.com&type=A
http://www.dnsstuff.com/tools/lookup.ch?na...oard.com&type=A
http://www.dnsstuff.com/tools/lookup.ch?na...nce.net+&type=A

2. I do not see this 'BOOK2.ZIP' file. I do not remember any file like that either. If you guys see it, please delete it for me.

3. Zend Optimizer is not loaded on the new server.
http://www.supergodoffunk.com/forums/index.php?act=gal

4. CPanel is still flaky. For example, I cannot set the default/contact email address. I set it, but when I return to the main screen, it tells me that it's not set. and it constantly bombs out and I get page not found.
supergodoffunk
Never mind on the Book2.zip. Whatever it was, I deleted it. I couldn't even download it. It didn't show up on my FTP client, but it did show up on the CPanel file manager.
supergodoffunk
Any response to my issues here?
ptshosti
Good luck in getting a response. Anyone know of a good hosting provider? If hostony is not going to do the job maybe we should find someone that is willing to!
supergodoffunk
STATUS

1. My emails are still down. I cannot connect to POP3.

2. All other sites are resolving to the correct IP, except for...

http://www.dnsstuff.com/tools/lookup.ch?na...nce.net+&type=A

3. Zend Optimizer is not loaded on the new server.
http://www.supergodoffunk.com/forums/index.php?act=gal


I NEED MY EMAIL. It's been two days now.
Alec
supergodoffunk, DNS and Zend issues are fixed now. Sorry for the delay. As for mail please open a trouble ticket and provide email login and password for it. We'll test it on our machines.
JasonJones
...
Jack Hertz
lmfao - wow..
Slavik
biggrin.gif biggrin.gif biggrin.gif
Jack Hertz
And just because there is a guaranteed server time of 99%, it doesn't mean that you can obtain a refund.

It says right there:
"We do our best to provide our clients with reliable hosting solutions. Our claims are backed with our 99% uptime guarantee. If our monitoring system registers server downtime for more then 1% of the month, we'll issue a prorated credit toward your next service contract with Hostony."

http://hostony.com/hosting.html
Slavik
Jack Hertz,
you are absolutely right
supergodoffunk
STATUS

1. My emails are still down. I cannot connect to POP3.

I created a new ticket for the email issues, and provided account names and passwords as asked.

The POP3 does not work. When I log in via the web client, the mailboxes are empty. When I send to the addresses, I get an NDR back.

QUOTE
Your message did not reach some or all of the intended recipients.

      Subject: changed subject
      Sent: 3/4/2005 8:42 AM

The following recipient(s) could not be reached:

      Ichanged@theemailaddress.com on 3/4/2005 10:49 AM
            The e-mail system was unable to deliver the message, but did not report a specific reason.  Check the address and try again.  If it still fails, contact your system administrator.
            < ******* is    550-currently not permitted to relay through this server. Perhaps you have not 550-logged into    the pop/imap server in the last 30 minutes or do not have SMTP 550 Authentication turned on in    your email client.>





This one is transferred.
2. All other sites are resolving to the correct IP, except for...
http://www.dnsstuff.com/tools/lookup.ch?na...nce.net+&type=A

Zend Optimozer is now taken care of.
3. Zend Optimizer is not loaded on the new server.
http://www.supergodoffunk.com/forums/index.php?act=gal


I NEED MY EMAIL. It's been two days now.
Alec
I suggest you still work with the old server although all of your accounts are transferred to the new one. Please ping the domain from your computer and show the results.
supergodoffunk
I will ping them... But the sites are down.

www.SUPERGODOFFUNK.com

Should I put in another ticket for this also?
Alec
The site is working for me. Could someone else check it?
supergodoffunk
The site is working now.

All the domains are pointing to the new servers from my house.

The emails are still not working. I cannot connect via POP3, and I am still getting NDR's if I send a test message from my work account.

QUOTE
Your message did not reach some or all of the intended recipients.

      Subject: TEST
      Sent: 3/4/2005 4:16 PM

The following recipient(s) could not be reached:

      *********** on 3/4/2005 4:18 PM
            The e-mail system was unable to deliver the message, but did not report a specific reason.  Check the address and try again.  If it still fails, contact your system administrator.
            <******************************************************is    550-currently not permitted to relay through this server. Perhaps you have not 550-logged into    the pop/imap server in the last 30 minutes or do not have SMTP 550 Authentication turned on in    your email client.>
Alec
Please check it now. It it still doesn't work please open a trouble ticket and notify email account name and the password for it as well
supergodoffunk
Ok...

The emails work *SOMETIMES*. The site work *SOMETIMES*. I think I figured it out.

What ever the new server is, it's even less stable than the last one I was on. 50% of the time I visit my own sites, i get 'Page not found'. But other half of the time it works, then it bombs out again. And this is the same thing happening to my email now (The NDR seems to have been fixed).

I did a 'ping -t'. And just in case you guys try and say 'hey it's not us, it's your isp', I included another ping -t for google. I also had my friend ping it from his house in RI (I am in MD), and he is getting the same results. This is REALLY BAD.


Google
QUOTE
Microsoft Windows XP [Version 5.1.2600]© Copyright 1985-2001 Microsoft Corp.

H:\>ping -t google.com

Pinging google.com [216.239.39.99] with 32 bytes of data:

Reply from 216.239.39.99: bytes=32 time=23ms TTL=239
Reply from 216.239.39.99: bytes=32 time=32ms TTL=239
Reply from 216.239.39.99: bytes=32 time=29ms TTL=239
Reply from 216.239.39.99: bytes=32 time=24ms TTL=239
Reply from 216.239.39.99: bytes=32 time=55ms TTL=239
Reply from 216.239.39.99: bytes=32 time=27ms TTL=239

---I CUT OUT ABOUT 10 PAGES WORTH, BUT YOU GET THE IDEA---

Reply from 216.239.39.99: bytes=32 time=29ms TTL=239
Reply from 216.239.39.99: bytes=32 time=47ms TTL=239
Reply from 216.239.39.99: bytes=32 time=44ms TTL=239
Reply from 216.239.39.99: bytes=32 time=28ms TTL=239
Reply from 216.239.39.99: bytes=32 time=29ms TTL=239
Reply from 216.239.39.99: bytes=32 time=29ms TTL=239
Reply from 216.239.39.99: bytes=32 time=25ms TTL=239
Reply from 216.239.39.99: bytes=32 time=30ms TTL=239

Ping statistics for 216.239.39.99:
    Packets: Sent = 253, Received = 253, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 22ms, Maximum = 55ms, Average = 29ms
Control-C
^C
H:\>



HOSTONY
QUOTE
Microsoft Windows XP [Version 5.1.2600]© Copyright 1985-2001 Microsoft Corp.

H:\>ping -t www.supergodoffunk.com

Pinging supergodoffunk.com [70.84.130.28] with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Reply from 70.84.130.28: bytes=32 time=55ms TTL=49
Request timed out.
Reply from 70.84.130.28: bytes=32 time=77ms TTL=49
Reply from 70.84.130.28: bytes=32 time=47ms TTL=49
Reply from 70.84.130.28: bytes=32 time=50ms TTL=49
Reply from 70.84.130.28: bytes=32 time=54ms TTL=49
Reply from 70.84.130.28: bytes=32 time=53ms TTL=49
Reply from 70.84.130.28: bytes=32 time=60ms TTL=49
Reply from 70.84.130.28: bytes=32 time=48ms TTL=49
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Reply from 70.84.130.28: bytes=32 time=49ms TTL=49
Reply from 70.84.130.28: bytes=32 time=79ms TTL=49
Request timed out.
Reply from 70.84.130.28: bytes=32 time=50ms TTL=49
Request timed out.
Reply from 70.84.130.28: bytes=32 time=50ms TTL=49
Reply from 70.84.130.28: bytes=32 time=47ms TTL=49
Request timed out.
Reply from 70.84.130.28: bytes=32 time=50ms TTL=49
Reply from 70.84.130.28: bytes=32 time=51ms TTL=49
Reply from 70.84.130.28: bytes=32 time=47ms TTL=49
Request timed out.
Request timed out.
Reply from 70.84.130.28: bytes=32 time=50ms TTL=49
Reply from 70.84.130.28: bytes=32 time=52ms TTL=49
Reply from 70.84.130.28: bytes=32 time=52ms TTL=49
Request timed out.
Reply from 70.84.130.28: bytes=32 time=54ms TTL=49
Reply from 70.84.130.28: bytes=32 time=49ms TTL=49
Reply from 70.84.130.28: bytes=32 time=48ms TTL=49
Request timed out.
Request timed out.
Reply from 70.84.130.28: bytes=32 time=51ms TTL=49
Reply from 70.84.130.28: bytes=32 time=52ms TTL=49
Reply from 70.84.130.28: bytes=32 time=50ms TTL=49
Reply from 70.84.130.28: bytes=32 time=56ms TTL=49
Request timed out.
Reply from 70.84.130.28: bytes=32 time=66ms TTL=49
Reply from 70.84.130.28: bytes=32 time=67ms TTL=49
Request timed out.
Request timed out.
Reply from 70.84.130.28: bytes=32 time=51ms TTL=49
Reply from 70.84.130.28: bytes=32 time=50ms TTL=49
Reply from 70.84.130.28: bytes=32 time=52ms TTL=49
Request timed out.
Reply from 70.84.130.28: bytes=32 time=60ms TTL=49
Reply from 70.84.130.28: bytes=32 time=50ms TTL=49
Reply from 70.84.130.28: bytes=32 time=47ms TTL=49
Request timed out.
Reply from 70.84.130.28: bytes=32 time=48ms TTL=49
Request timed out.
Reply from 70.84.130.28: bytes=32 time=47ms TTL=49
Reply from 70.84.130.28: bytes=32 time=55ms TTL=49
Request timed out.
Reply from 70.84.130.28: bytes=32 time=48ms TTL=49
Reply from 70.84.130.28: bytes=32 time=50ms TTL=49
Reply from 70.84.130.28: bytes=32 time=55ms TTL=49
Request timed out.
Request timed out.
Reply from 70.84.130.28: bytes=32 time=52ms TTL=49
Reply from 70.84.130.28: bytes=32 time=50ms TTL=49
Reply from 70.84.130.28: bytes=32 time=50ms TTL=49
Request timed out.
Reply from 70.84.130.28: bytes=32 time=54ms TTL=49
Reply from 70.84.130.28: bytes=32 time=48ms TTL=49
Reply from 70.84.130.28: bytes=32 time=78ms TTL=49
Request timed out.
Request timed out.
Reply from 70.84.130.28: bytes=32 time=52ms TTL=49
Reply from 70.84.130.28: bytes=32 time=49ms TTL=49
Reply from 70.84.130.28: bytes=32 time=65ms TTL=49
Reply from 70.84.130.28: bytes=32 time=51ms TTL=49
Request timed out.
Reply from 70.84.130.28: bytes=32 time=53ms TTL=49
Reply from 70.84.130.28: bytes=32 time=63ms TTL=49
Request timed out.
Reply from 70.84.130.28: bytes=32 time=50ms TTL=49
Request timed out.
Request timed out.
Reply from 70.84.130.28: bytes=32 time=55ms TTL=49
Reply from 70.84.130.28: bytes=32 time=47ms TTL=49
Reply from 70.84.130.28: bytes=32 time=50ms TTL=49
Request timed out.
Reply from 70.84.130.28: bytes=32 time=61ms TTL=49
Reply from 70.84.130.28: bytes=32 time=49ms TTL=49
Reply from 70.84.130.28: bytes=32 time=53ms TTL=49
Request timed out.
Request timed out.
Reply from 70.84.130.28: bytes=32 time=56ms TTL=49
Reply from 70.84.130.28: bytes=32 time=51ms TTL=49
Reply from 70.84.130.28: bytes=32 time=59ms TTL=49
Request timed out.
Reply from 70.84.130.28: bytes=32 time=48ms TTL=49
Reply from 70.84.130.28: bytes=32 time=54ms TTL=49
Reply from 70.84.130.28: bytes=32 time=56ms TTL=49
Reply from 70.84.130.28: bytes=32 time=46ms TTL=49
Request timed out.
Request timed out.
Reply from 70.84.130.28: bytes=32 time=63ms TTL=49
Reply from 70.84.130.28: bytes=32 time=69ms TTL=49
Request timed out.
Reply from 70.84.130.28: bytes=32 time=48ms TTL=49
Reply from 70.84.130.28: bytes=32 time=52ms TTL=49
Reply from 70.84.130.28: bytes=32 time=54ms TTL=49
Reply from 70.84.130.28: bytes=32 time=57ms TTL=49
Request timed out.
Request timed out.
Reply from 70.84.130.28: bytes=32 time=48ms TTL=49
Reply from 70.84.130.28: bytes=32 time=55ms TTL=49
Reply from 70.84.130.28: bytes=32 time=61ms TTL=49

Ping statistics for 70.84.130.28:
    Packets: Sent = 116, Received = 75, Lost = 41 (35% loss),
Approximate round trip times in milli-seconds:
    Minimum = 46ms, Maximum = 79ms, Average = 53ms
Control-C
^C
H:\>
supergodoffunk
I can't put in a ticket for my sites not working.

When I goto:
http://support.hostony.com/user.php

I get

QUOTE
Settings Error: Settings Error: DB Connection Error
Slavik
Please have a look at the foolowing link:
http://forum.hostony.com/index.php?showtopic=3643
supergodoffunk
So it's a known problem. WHAT ARE YOU GUYS GOING TO DO ABOUT IT? The problem existed and then you guys went into the problem, not the other way around.

Until 70* issue is resolved, it looks like the server IP should be changed to something thats not blocked. Because at this point, the server is USELESS.
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