sevans
Jan 13 2005, 01:55 AM
Hello,
I am realy concerned now. I have not been able to access my sites for over 10 hours now. Signsandgoods.com Unraveledtech.com janevans.com
I need these up and I need the e-mail from them. This appears to be a dns issue because the names will not resolve when pinged. They used to be located on server 20 do not know if this is still the case. I would use the support system but for some reason the account is not activated. I thought it was the password so I had them send a new one but it does not work either.
PLEASE HELP!!!!!!!!!!!!!
Sincerly,
Spencer
Lehrer
Jan 13 2005, 02:07 AM
Dear Spencer, our department is working at your problem, we shall clear out the situation with your domains as soon as possible.
Accept our apologies for this downtime, Lehrer
sevans
Jan 13 2005, 02:09 AM
Any time estimate? I have a business to run.
sevans
Jan 13 2005, 02:14 AM
Also could you activate the account for support tickets that is registered for my sites. Thanks, Spencer
Lehrer
Jan 13 2005, 06:08 AM
sevans, to activate your account for support tickets please ask billing@hostony.com for your billing password
Second, all the domains you submitted are now OK and working. You have talked to my colleague via e-mail, remember?
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