I have a couple of questions for you. I currently have two websites with a hosting company. I haven't been very happy with uptime and customer support. If I were to sign up with you guys, what is the process I would go through to transfer my domain names as well as my sites. How long does it normally take. In other words, what type of down time should I expect. Do you support mod_rewrite?

Thanks in advance,
Alex

If you want to transfer domain you should pay for it to your registrar. Then we'll transfer your domain to us. It will take about a week.
Yes we support mod_rewrite.