Robo, here are some answers to your questions.
1) tech support is usually available 24 hours daily
2) what Fantastico includes: Navigation
Fantastico Home
Control Panel Home
Blogs
b2
b2evolution
Nucleus
pMachine Free
WordPress
Content Management
Drupal
Geeklog
Mambo Open Source
PHP-Nuke
phpWCMS
phpWebSite
Post-Nuke
Siteframe
Xoops
Customer Relationship
Crafty Syntax Live Help
Help Center Live
osTicket
PHP Support Tickets
Support Logic Helpdesk
Support Services Manager
Discussion Boards
phpBB2
E-Commerce
CubeCart
OS Commerce
F.A.Q.
FAQMasterFlex
Image Galleries
4Images Gallery
Coppermine Photo Gallery
Gallery
Mailing Lists
PHPlist
Polls and Surveys
Advanced Poll
phpESP
PHPSurveyor
Project Management
dotProject
PHProjekt
Wiki
TikiWiki
PhpWiki
Other Scripts
Moodle
Noahs Classifieds
Open-Realty
phpAdsNew
PHPauction
phpCOIN
phpFormGenerator
WebCalendar
3) Yes, we have shared ssl, but you'll need a dedicated IP for it which will cost you 3$ per month
4) of course you may use your own registrar, if you have one
5)we don't have a cpanel demo, but you can have a look at the cpanel tutorial at
help.hostony.comhelp.hostony.com
the version of cpanel is: cPanel 9.9.8-S6
Lehrer