I'm trying to access cpanel but it keeps saying "License File Expired". Username and password are correct, and I've been able to access cpanel all this time. Latest access was this morning, a few hours ago. Please tell me what's happening?

I tried to raise a support ticket for this problem but I can't get in there either. It's asking for my email and billing password. The old login doesn't work any more and frankly I don't even know what a billing password is.

This is the only place I can get into now. Could someone please help??

Thanks.

gogetglo, please tell me your domain name in case you still experience problems with logging in to cpanel.

Second, you can get more information about your billing password writing an e-mail to billing@hostony.com


Lehrer

I am having the same problem. My domain is vaccords.com

Please open a trouble ticket if you have problems with access to cpanel

gogetglo, use the downtime to finish the launch of your website that was suppose to launch nov 5th!

Problem solved, thanks guys.

Why should we have to open a ticket for something like this? How did this get by without someone noticing that Cpanel was about to expire? Is someone not proactively monitoring things like this?

It was not expired actually. Sometimes CPanel can't access to its own license server 'cause of some reasons. In that case you see 'license file expired' message.