I contacted billing support (support tickets), and, no reply within almost two days. Last time, it was "immediate"

I was also told they'd be on at 12:00

Any help here?

Sorry for the delay, I'll pass your request to the billing department

Thanks, I really hope they get it too.

My site could be down for....days if they don't get it.

Dark Hedgehog, your account was unsuspended. Again!!!

Is that a good thing or bad thing?
I don't really understand exactly what you mean oO;

That's a good thing.
It means that you can access your site again.