You are lucky I have tried to submit a support ticket and it keeps logging me out.
My server has been down for three hours now, hostony boast to have 0.01 downtime this gives you little over 3 hours for an entire year. This year alone my server has been down averaging at least 2 hours per week.
I also note that each time my server is down that hostony remains and I have yet to see the hostony site down at any time.
This simply is beyond a joke. My account has already been upgraded due to the amount of downtime my server has suffered.
There really has to be better communication from Hostony in these situations instead of the usual wall of silence. At this point I'm running and paying for a Radio streaming server with no listeners, as no-one can access my web-site to get the link. So I lose out to my more reliable rivals. who never suffer downtime.
I like hostony but I'm becoming increasingly frustrated.