Dark Hedgehog
Oct 3 2004, 11:43 AM
I am curious as to why all these sites are going down lately.
It isn't like my site is going down, but, for others, I am quite concerned about this Hostony.
What if this leeches everywhere and causes extreme mayhem?
I see like..billions of topics of the same kind made almost every 15 mintues to an hour.
Is there something wrong going on that we aren't aware of?
From what I have seen, this doesn't look normal.
Also, the fact that you guys say you have all this uptime gurantee, I don't really see you meeting up to it.
Maybe just a rant, but, just curious
Dark Hedgehog
Oct 7 2004, 12:03 AM
Read 42+ times and no reply? Come on someone, just a phrase or something is good
Dark Hedgehog
Oct 7 2004, 12:37 AM
QUOTE(mblendinger @ Oct 7 2004, 12:10 AM)
a phrase
That was entertaining
MartinB
Oct 7 2004, 11:54 AM
QUOTE(Dark Hedgehog @ Oct 6 2004, 09:37 PM)
QUOTE(mblendinger @ Oct 7 2004, 12:10 AM)
a phrase
That was entertaining
Dark Hedgehog
Oct 13 2004, 07:25 PM
I get the feeling Hostony staff and owners are "ignoring" this
paolorulez
Oct 13 2004, 07:41 PM
the problem not exist if user work fines on your account and NO overload the server.
Hostony is nice hosting service for me, my problem and request are fixed in few minutes with ticket system
uptime is very good
regards
Dark Hedgehog
Oct 14 2004, 11:15 PM
THAT went right OVER my HEAD
Care to explain detailfully?
Horrible comprehension, bah!
Vanya
Oct 15 2004, 01:25 AM
something
We're working on our uptime and we'll have a few more new tech. supports.
Dark Hedgehog
Oct 15 2004, 08:14 AM
QUOTE(Vanya @ Oct 15 2004, 01:25 AM)
something
We're working on our uptime and we'll have a few more new tech. supports.
We're working on our uptimeI hope this isn't another one of those "five minutes of downtime" turned into 15 days of downtime
And we'll have a few more tech. supports.Eh, correct me if I am wrong, but, hasn't this been said before?
I am just curious is all.
Danimal
Oct 15 2004, 10:33 PM
QUOTE(Dark Hedgehog @ Oct 15 2004, 08:14 AM)
Eh, correct me if I am wrong, but, hasn't this been said before?
Oh the irony...
wizoz
Oct 26 2004, 06:45 PM
Comments:
1) For some strange reason I get the feeling customer staff and technical support staff are not in the same premises (same country?)
2) Seems like there are some servers that are ALWAYS the ones which seem to be going down, either because they; A) Have been configured wrongly since the start;
the hardware is somehow shitty (i.e. cheap s##t); c) the people responsible on these equipment do not know what they are doing.
3) Lack of feedback is something I have become used to. Silly, short and sometimes even uncomprehensible comments from staff make things just worse.
I could go on for a while (stop the rant!), but just not into it anymore...
And BTW, adding staff does not always equal solving the issues, and here, I do not think it would help.
Hostony, you have make a change in attitude towards your customers.
Dark Hedgehog
Oct 26 2004, 07:22 PM
QUOTE(wizoz @ Oct 26 2004, 06:45 PM)
Hostony, you have make a change in attitude towards your customers.
I agree with you on that one.
Attitudes as if they care less about anything you say.
But anyways, there will be no world peace in the near future.
Just I wish Hostony would change their attitudes rather than look all professional.
Webslave
Oct 27 2004, 11:32 AM
QUOTE
1) For some strange reason I get the feeling customer staff and technical support staff are not in the same premises (same country?)
They do outsourcing. To my knowledge some support is done from the Ukraine.
QUOTE
2) Seems like there are some servers that are ALWAYS the ones which seem to be going down, either because they; A) Have been configured wrongly since the start; the hardware is somehow shitty (i.e. cheap s##t); c) the people responsible on these equipment do not know what they are doing.
They host servers at some popular data center, it was mentioned in some discussions before but i forgot it's name. When this data center gets problems or makes some sort of maintenance work (network etc.), hostony's servers are often affected.
But not only hostonys servers.
Maybe hostony has an overflow of new coming customers and cannot manage to have new servers set in time or as quickly and so some servers go down in their knees. But I presume it will be all Ok soon.
QUOTE
3) Lack of feedback is something I have become used to. Silly, short and sometimes even uncomprehensible comments from staff make things just worse.
I'm sure the outsourced supporters are top in their fields. Maybe the language difference might be a hindrance at times. I try to explain and express things as easy as possible and then it usually works out fine.
QUOTE(Dark Hedgehog @ Oct 26 2004, 07:22 PM)
QUOTE(wizoz @ Oct 26 2004, 06:45 PM)
Hostony, you have make a change in attitude towards your customers.
I agree with you on that one.
Attitudes as if they care less about anything you say.
But anyways, there will be no world peace in the near future.
Just I wish Hostony would change their attitudes rather than look all professional.
your a zipperhead.
Danimal
Nov 2 2004, 08:00 PM
QUOTE(aaa @ Nov 1 2004, 10:54 PM)
your a zipperhead.
How do you know what country he's from?
Dark Hedgehog
Nov 17 2004, 06:35 PM
QUOTE(aaa @ Nov 1 2004, 10:54 PM)
QUOTE(Dark Hedgehog @ Oct 26 2004, 07:22 PM)
QUOTE(wizoz @ Oct 26 2004, 06:45 PM)
Hostony, you have make a change in attitude towards your customers.
I agree with you on that one.
Attitudes as if they care less about anything you say.
But anyways, there will be no world peace in the near future.
Just I wish Hostony would change their attitudes rather than look all professional.
your a zipperhead.
Actually, i'm American.
But any Japanese guy/girl would have killed you for that comment.
Just be sure you don't say that to real people.
And don't expect anymore replies from me to you.
Also, how the heck does that even relate to this thread?
Danimal
Nov 17 2004, 08:26 PM
QUOTE(Dark Hedgehog @ Nov 17 2004, 06:35 PM)
Actually, i'm American.
But any Japanese guy/girl would have killed you for that comment.
I think it usually applies more to Vietnamese, and I'm also pretty sure the guy meant it more like "snapperhead" or "stupidhead" or something, not a racial slur. I was only kidding when I made my comment above.
Dark Hedgehog
Nov 18 2004, 07:21 AM
lol, its okay Danimal.
I just tend to hate it when people think they can be prejudice and racist to anyone they want.
Rastus
Nov 20 2004, 05:50 AM
So hostony has yet to reply to this thread with a valid answer.
Maybe they just like watching their customers piss each other off.
I really would like to know why the downtimes are so unexplainable.
Dark Hedgehog
Nov 29 2004, 04:52 PM
Alright, i'm not against Hostony nor involved with anything nor with anyone of the nature, I am just stating a fact upon past events:
"Those who have something to hide, stay in the shadows, never to be seen, doing things in secrecy, only to come out when a solution arises.
When the finished part comes, they leap out and attack at full force, but when something fails, they flee for another plan, thus, ending the attack and leaving no trace of anything happening, no clues.
This is the way of the ninja."
I believe Hostony is not responding to this because they are either:
Guilty of something
Hiding something
Working on something
Or simple as put, they want to ignore furthre areguments by angry members. Who could blame them? Yet at the same time, does it really seem fair to us?
Anything could be the answer, never let your suspicions get the best of you, ultimately, it will make you flame and give unwanted messages and probably start a flame war.
But for the first time, I am a VERY UNHAPPY customer right now, angry at Hostony.
I want TRUTH and FACTS, not "oh, this is being worked on, expect something soon."
I am freaking tired of the same crap they say all the time.
Though its a short way out by really saying "i have no idea, wait"
Thing? I think they need more communication skills.
Either that or, they are not doing their job as they say they do.
Right now, I see horrible service, but, I expect good service soon.
Still, I stay with this company, but I hope they do something quick.
Please Hostony, for god's inhumanity, post something relating to a CUSTOMERS questions, unless you want unhappy customers, its really aggrivating to be a customer, yet, you have the staff looking at this.
How would you like no feedback on a future suggestion noone likes?
That would be "hypocritical"
Sorry for the rant, I just can't tolerate ignorance.
Danimal
Nov 29 2004, 11:17 PM
QUOTE(Dark Hedgehog @ Nov 29 2004, 04:52 PM)
"Those who have something to hide, stay in the shadows, never to be seen, doing things in secrecy, only to come out when a solution arises.
When the finished part comes, they leap out and attack at full force, but when something fails, they flee for another plan, thus, ending the attack and leaving no trace of anything happening, no clues.
This is the way of the ninja."
Ninjas are cool. And by cool I mean totally sweet!
REAL ULTIMATE POWER!