Ticket: {HS-10384} was never replied to from about 3 days ago.
Regarding a new credit card to be put on file, since my other one is no longer valid.
Dark Hedgehog
Sep 19 2004, 02:14 AM
I haven't gotten a reply to my ticket either in like four days now.
Stanly
Sep 19 2004, 04:09 AM
QUOTE(kingtaco @ Sep 18 2004, 09:36 PM)
Ticket: {HS-10384} was never replied to from about 3 days ago.
Regarding a new credit card to be put on file, since my other one is no longer valid.
Billing department will respond soon.
Stanly
Sep 19 2004, 04:09 AM
QUOTE(Dark Hedgehog @ Sep 19 2004, 02:14 AM)
I haven't gotten a reply to my ticket either in like four days now.
And what is your ticket # ?
MoJo
Sep 20 2004, 11:23 AM
I've got the same problem, got this email:
Dear Customer,
Your CC is expired. You need to visit the billing panel at https://secure.hostony.com and update your credit card details within next 3 days. If you fail to this your account will be suspended.
Ticket 10412, still waiting for a reply
Alexandre
Sep 20 2004, 12:34 PM
Our billing department will contact you soon.
MoJo
Sep 20 2004, 08:17 PM
They have.
Thank you
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