lepaul36
Sep 17 2004, 01:38 AM
I am thinking about addind a domain name..how to I go about it and is it just added starting my next bill?..I have the Profi plan
Vanya
Sep 17 2004, 03:31 AM
Do you need this domain to be separate site from your main site?
lepaul36
Sep 17 2004, 05:25 AM
yes.
lepaul36
Sep 17 2004, 06:44 PM
It is going to be an ecommerce site, but doesn't take up much space.. How can I add it? Or do I need to upgrade...If so the same questions "how to I go about it and is it just added starting my next bill?"
Thanks
Alexandre
Sep 17 2004, 07:30 PM
Could you tell me what is your domain name?
lepaul36
Sep 17 2004, 11:33 PM
the present name is www.habibsweb.com I may add www.bewitchy.com.
lepaul36
Sep 18 2004, 07:35 AM
reply?
Vanya
Sep 18 2004, 08:54 AM
You can't create addon domains(separate domain inside your account) iwth Profi.
You should upgrade your plan.
lepaul36
Sep 18 2004, 07:13 PM
I sort of figured that...however there is a question I have asked 2 times that are the most important to me in order to do this.."how to I go about it and is it just added starting my next bill?" IE. Do I submit it as a trouble ticket and then it is added it will be reflected on my upcomming bill (or will I need to submit the information now?), or do I need to open a new service and discontinue my old one. I see an area in Helm to add a package, but what about upgrading? I guess that is my biggest question. I am about 90% sure I am giong to go this route and will most likely do this within the next day.
Sorry, for what has seems like a drug out question. Thanks
Alexandre
Sep 18 2004, 07:59 PM
Now you have with us Profi package but if you want to add some new full domain names you should to order upgrade to Special or Advanced package.
http://hostony.com/hosting.htmlIf you'll have some new questions please let me know.
Thanks for your opinion.
lepaul36
Sep 18 2004, 11:00 PM
OK I added the advanced package..it didn't ask me if I was upgrading, so does that mean that after my activation I will need to transfer my account and close it down?
Alexandre
Sep 19 2004, 07:10 AM
Just compose a letter about this issue to billing@hostony.com.
lepaul36
Sep 20 2004, 04:57 PM
I haven't recieved a response from the billing department, nor have I recieved an email that my account is activated. It has been almost 48 hours.
Vanya
Sep 20 2004, 05:33 PM
Resend your request please.
lepaul36
Sep 20 2004, 10:06 PM
I sent an eamil to billing@hostony.com explaining the situation...any idea when I will hear back.
Vanya
Sep 20 2004, 11:44 PM
they'll answer asap
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