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dragonfli
I am a reseller and most of my sites are fine, but the two sites that utilize dedicated IP addys are displaying the "no website configured" cpanel screen
One site is ssl the other needed an IP for anonymous ftp purposes. the strange thing is I can still access cpanel for them both. And file manager shows "thank god" that all the files are still there.

Could you look into his please?
the url's are:
quakerstore.com (main site at quakerstore.com/national)
and boccio.us
Thanks
dragonfli
Now no sites work
at all
Alec
Now both sites must work
dragonfli
QUOTE
There is no website configured at this address.



You are seeing this page because there is nothing configured for the site you have requested. If you think you are seeing this page in error, please contact the site administrator or datacenter responsible for this site.

Nope get this message for both these sites
quakerstore.com
boccio.us
all other besides those two are working again tho
Alec
Lookup it from your computer and compare with it:

http://dnsstuff.com/tools/lookup.ch?name=h...e.com%2F&type=A
dragonfli
QUOTE(dragonfli @ Sep 10 2004, 03:59 PM)
QUOTE
There is no website configured at this address.



You are seeing this page because there is nothing configured for the site you have requested. If you think you are seeing this page in error, please contact the site administrator or datacenter responsible for this site.

Nope get this message for both these sites
quakerstore.com
boccio.us
all other besides those two are working again tho


yes I can ping them, as I said before I can even access cpanel and the files are all there but this is what is at the end of the ping. from California, new york, and I bet from even where you are if you would bother to go to th url rolleyes.gif
Please can people In other locations confirm there is a problem with url as I am not believed ( links above )
artrocity
From DC,USA. Site comes up fine.

Coming Soon

QuakerStore.com

View Test Store

Admin Entrance
dragonfli
thanks atrocity!
Now I know something.
unfortunately
the guy who owns the store lives in Orchard Park NY and gets what I get.
I wish I knew what the problem was.
do me a favor if you could, enter the test store and click on "my account" or something that will take you to secure portion and let me know if his certificate still works.
The darn thing goes live monday if I can find a way to get in to finish up and I would like to think he can at least sell out of state.
artrocity
You have now entered a XRamp 128-bit SSL Secure Connection.

To verify or to check the verified identity, place your mouse over the image below.

For more information, click on the image.
artrocity
what IP does your site resolve to where you are at?

im getting 207.44.245.175 here
which jives with dnsstuff.com
artrocity
NeoTrace Trace Version 3.25 Results
Target: quakerstore.com
Date: 9/10/2004 (Friday), 7:30:12 PM
Nodes: 19


Node Data
Node Net Reg IP Address Location Node Name

4 3 1 68.100.0.137 WASHINGTON D.C. ip68-100-0-137.dc.dc.cox.net
5 4 - 68.1.1.4 New York
6 5 1 68.1.1.9 New York nyrkbbrj01-pos010000.r2.ny.cox.net
7 6 2 64.200.68.93 New York nycmnyzlce1-gige3-2.wcg.net
8 7 2 64.200.68.33 New York nycmny2wcx2-pos14-2.wcg.net
9 8 2 64.200.210.178 38.983N, 77.378W hrndva1wcx2-pos1-0-oc192.wcg.net
10 9 2 64.200.89.122 WASHINGTON D.C. hrndva1wcx3-pos4-0-oc192.wcg.net
11 10 2 64.200.210.237 Atlanta drvlga1wcx2-pos3-0-oc192.wcg.net
12 11 2 64.200.240.77 Houston hstntx1wcx2-pos11-0.wcg.net
13 12 2 65.77.93.202 Houston hstntx1wcx3-pos9-0-oc48.wcg.net
14 13 2 64.200.210.65 Dallas dllstx1wcx3-pos14-0-oc192.wcg.net
15 14 2 64.200.110.77 Dallas dllstx1wcx2-pos10-0-oc48.wcg.net
16 15 2 64.200.240.74 Houston hstntx1wce2-pos4-0.wcg.net
17 16 2 65.77.93.54 Houston hstntx1wce2-everyonesinternet-gige.wcg.net
18 17 3 207.218.245.111 Houston ivhou-207-218-245-111.######.net
19 18 4 207.44.245.175 Houston ######s-207-44-245-175.######servers.net
dragonfli
That is the IP assigned to it when I had them set up ssl cert. As It should be.
but for some reason here and in Orchard park it resolves to same ip as server 11. (that is why cpanel and webmail still work I bet) I wonder why it only uses dedicated IP in some areas, very strange. It worked with that dedicated ip for several months till just recently. Do you think it will help if I stop using my branded nameservers they have caused many problems in the past with not updating.
carahost
I'm in DC also using verizon dsl and I'm getting the same "there is no website configured at..." from quakerstore.com, the other one is fine.
dragonfli
thanks carahost! it seems that some isp's aren't getting the proper info. I am using adelphia cable (as is the stores owner). Anyone have any Ideas or solutions to this odd little problem?
artrocity
its a dns issue for sure.

I had a similiar problem involving server10 coincidently this week.

Wed night i came from work and my site looked like it did a year ago!
It seems ns10 was reporting that i was on server 10 when
i havent been on server 10 for a YEAR !!
I had some issues on that machine so they moved me to another server.

alec updated the NS and 24-72hrs later everything was back to normal.

unfortunately there isnt much you can do but what for the changes to propogate.
dragonfli
Thanks Atrocity, I am good at waiting. I have at least until monday before I have to worry about it.
I just hope they remember to update whatever they have to update.
In any event, just getting replies from a few different locations and a few different isp's helped me a great deal to begin to understand the problem.
Just As I am sure it will help support to solve it
Alexandre
If you have that problem you should to open a new ticket on the help desk.
http://support.hostony.com/
It will be solved as soon as possible.
Sorry for the inconvenience.
dragonfli
I opened one yesterday but it still is the same (does not work correctly).
Quakersrtore.com only works now with the www. prefix; maybe just needs time
And boccio.us does not work still; when i go to www.boccio.us it takes me to quakerstore. I will clear my cache yet again and see what happens.
They must be getting closer at least. cleared my cache and quakerstore.com works
the funny part is boccio.us now opens quakerstore.com
dragonfli
problems persists
at network-tools.com ip for boccio.us pings to
207.44.45.189
the IP assigned it (for quite some time now)
is 207.44.245.189 and the site can be reached using http://207.44.245.189 as it should be, only one number off but that's enough to screw it up.

dnsstuf.com and my local computer ping to 207.44.245.175 which means that if you try to go to boccio.us you end up at quakerstore.com (quakerstore.com's ip=207.44.245.175) I am confused why do different pings go to different ip's and none of them take you where they should?
do I need to do something that you guys can't?
ticket was closed
so can you do something Alex?
boccio.us is just a personal site used mostly for posting baby pictures (my nephew owns the site) but it is still important to him
and everybody now is being directed to quakerstore or a blank page

they did do a good job fixing the store tho, I guess thats something
dragonfli
well I guess I'm just gonna be ignored
If no one responds to this or answers me from helpdesk (ignored there too) by tommorow I will try to use redirect in cpanel to a sub-domain or something until I can find a way to affect the dns myself. At least the e-commerce site was fixed before I lost support.
Vanya
i've fixed boccio.us
it'll be ok in a few hours
MartinB
i can access all your sites from Argentina.
greetings!
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