MY SITE IS DOWN AGAIN THIS IS NOT ACCEPTABLE! WHAT IS HOST ONY GOING TODO TO MAKE THIS RIGHT????
WHAT HAPPEN TO THE 99% UPTIME

What is your domain name?

menchhofer.com

Server 21 is compromised and there are many files infected.
We are going to replace HDD drives and re-install the system. Your data won't be lost so your home directories are on another hard drive.

Look http://forum.hostony.com/index.php?showtopic=2341&hl for updates

so whats host ony going todo to compensate for the down time

Hello,

I guess I am on server21. I have a business I run and I don't think I can take all of this downtime.

I am not sure if there is a better server to be moved to, but oh well

tsv: what is your domain name?

We can not transfer any data to another server at the moment because they may be corrupted then

transversestyles.com

But I can wait I guess. I just need to make sure my site is back up. You don't have to transfer it or anything, I just need it back up.

I am sure you are doing everything in your control

There are 2 copies of you backup and reinstall won't touch it.

thank you for understanding