dragonfli
Jun 28 2004, 11:22 PM
Hello, I have had A reseller "standard" plan for over a year now.
and looking at your plans, your starter plan appears to actually have more resources (discspace) than I have while costing quite a bit less.
Question is: Should I "downgrade" my account to get more resources for less money and upgrade again later to the plan I already hace to obtain considerably more resources for the same money I pay now?; or have I simply been overpaying for a year and just haven't noticed?
I'm just a little confused by this and wonder why I pay more for a "standard" plan only to recieve less than a starter plan.
RAGEnCHAOS
Jun 28 2004, 11:47 PM
as far as i can see the Standard plan has more than the starte
QUOTE
STARTER STANDARD ENTERPRISE SUPREME
Disk Space 5000 Mb 6000 Mb 8000 Mb 12000 Mb
Bandwidth 70 Gb 90 Gb 120 Gb 250 Gb
dragonfli
Jun 29 2004, 12:06 AM
This would be true, if I recieved that, but I pay the same price as is listed for "standard", my plan is called standard on the bill, and what I recieve is
Disk Space - 4000 mb
Bandwidth - 70 gb
It has been that way for quite some time.
So I guess you have confirmed that I was overcharged for several months.
I suppose you didn't realize that I read the same thing you did which prompted my previous post; even tho that should have been evident by what I posted.
Do I need to list what I pay as well, or can you be trusted to assume I read the price portions of those plans as well?
I wasn't talking to you anyway, but rather the staff, who have always been so helpfull on this forum that I have seldom had to contact the support system.
RAGEnCHAOS
Jun 29 2004, 12:12 AM
i forgot to add that i am on the starter plan and when i noticed that it went up i went and looked here on the forums and found
http://forum.hostony.com/index.php?showtopic=2112 which states that people do qualify for the upgrade all you have to do is post your domain name and i am sure they will upgrade it for you i was paying for 3000 MB and 50Gb Bandwidth and since i posted in the topic i am now 5000MB and 70Gb i was not trying to be rude or anything but that might answer your question or atleast give you an idea of what to do
Vanya
Jun 29 2004, 01:42 AM
dragonfli
What's your reseller account's domain name?
dragonfli
Jun 29 2004, 12:14 PM
dragonflihost.net
Stanly
Jun 29 2004, 01:43 PM
I've just modified your account. You have 5000 Mb of disk space and 70 Gb of bandwidth.
I don't know how this error was done, but anyhow sorry for it.
dragonfli
Jun 29 2004, 05:33 PM
Thanks!
However I'm Still Paying For -
STANDARD
6000 Mb
90 Gb
Which is more than my quota or current needs.
Should I Contact Billing about this issue?
(I think technically I would have to downgrade to starter plan to resolve the billing)
Would that be correct?
Stanly
Jun 29 2004, 05:51 PM
Tell me please will this be ok if i'll just increase your disk space and bandwidth to 6000 Mb and 90 Gb?
dragonfli
Jun 29 2004, 05:57 PM
Sure if it will make life easier - no problem
The price is fair and I'm sure my needs will grow,
It will save me the trouble of upraging in six months.
Thanks for the prompt support (as usual)
airbernard
Jun 30 2004, 03:17 AM
didnt know I needed to report in. www.whowannaknow.com sill hasnt been changed to 5000 mb, thanks.
Vanya
Jun 30 2004, 05:01 AM
Whowannaknow.com has been upaded as weel as dragonflihost.net
airbernard
Jun 30 2004, 11:35 PM
Thanks! once again you guys are rocking it!
RAGEnCHAOS
Jul 1 2004, 08:48 AM
like i said ask and recieve
This is a "lo-fi" version of our main content. To view the full version with more information, formatting and images, please
click here.