I bought the hostony service yesterday, the speical plan. It said the credit card was not authorized so I did it again. Now my credit card company is saying Ive been charged 4 times!!! Ive written to hostony support but all they said was, your order cannot be processed. Please try again. If it cannot be prrocessed, then why was I charged . I really need help with this asap. I payed, but am getting nothing for the money. Please help!

Please send email to support[at]hostony.com and notify your card holder name and your email address put in order form.

We've checked this issue.
Transaction was pre-authorized but not processed.
There is some problem with your credit card (Declined), contact your credit card company.

Thanks for the replies. My credit card company has some weird protection on it, so it didnt allow and internet, international order to go through for whatever reason. Sorry for the inconvenience. Im looking forward to using the hostony service