I received the following rejection email from AOL. I tried to clear it myself using my IP address (I think) but they also rejected that (see second attachment). Is there a way to sort this one out. The emails I'm sending are order confirmations and similar forastronomy telescope accessories, so I'm hardly 'spam' or 'immoral'.
Help!
Ric
QUOTE
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
andyastar@aol.com
SMTP error from remote mailer after initial connection:
host mailin-02.mx.aol.com [64.12.137.121]: 554-(RLY:B1) The information
presently available to AOL indicates this
554-server is generating high volumes of member complaints from AOL's
554-member base. Based on AOL's Unsolicited Bulk E-mail policy at
554-http://www.aol.com/info/bulkemail.html AOL may not accept further
554-e-mail transactions from this server or domain. For more information,
554 please visit http://postmaster.info.aol.com.
------ This is a copy of the message, including all the headers. ------
Return-path: <sales@moonfishgroup.com>
Received: from nobody by server16.fastbighost.com with local (Exim 4.24)
id 1BKbI7-0007n8-8Z
for andyastar@aol.com; Mon, 03 May 2004 11:07:19 +0000
To: "Andrew Aston" <andyastar@aol.com>
Subject: Welcome to Moonfish Group®
From: "Moonfish Group®" <sales@moonfishgroup.com>
MIME-Version: 1.0
X-Mailer: osC mailer
Content-Type: text/plain; charset="iso-8859-1"
Content-Transfer-Encoding: 7bit
Message-Id: <E1BKbI7-0007n8-8Z@server16.fastbighost.com>
Date: Mon, 03 May 2004 11:07:19 +0000
Dear Mr. Aston,
We welcome you to Moonfish Group®.
You can now take part in the various services we have to offer you. Some of
these services include:
Permanent Cart - Any products added to your online cart remain there until you
remove them, or check them out.
Address Book - We can now deliver your products to another address other than
yours! This is perfect to send birthday gifts direct to the birthday-person
themselves.
Order History - View your history of purchases that you have made with us.
Products Reviews - Share your opinions on products with our other customers.
For help with any of our online services, please email the store-owner:
sales@moonfishgroup.com.
Note: This email address was given to us by one of our customers. If you did not
signup to be a member, please send a email to sales@moonfishgroup.com.
...and after a pathetic attempt to clear this myself using my IP address...
QUOTE
Regarding your Whitelist request, with the confirmation code 1083588320-680178.
Your request has been denied.
Your web request for whitelisting by AOL has been denied because the IP address for which you are requesting it does not have proper reverse DNS established. Please update the reverse DNS of your IP address to reflect your domain name and resubmit your request. Thanks!
For more information on this request, please visit our website or call the AOL Postmaster Helpdesk at 888-212-5537.
Thank You,
AOL Postmaster.
Your request has been denied.
Your web request for whitelisting by AOL has been denied because the IP address for which you are requesting it does not have proper reverse DNS established. Please update the reverse DNS of your IP address to reflect your domain name and resubmit your request. Thanks!
For more information on this request, please visit our website or call the AOL Postmaster Helpdesk at 888-212-5537.
Thank You,
AOL Postmaster.