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Full Version: I do not have access to my account anymore
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ekieffer
I have entered all login data that you provided me but nothing will work :
FTP
HTTP
CPanel

Nothing will do. Can you help me urgently ?

Thanks
Alec
what is your domain name?
ekieffer
www.regardbleu.com
Stanly
As you can see here, your domain name is pointed to 69.56.183.186

It is not our server. We have 69.56.161.186 server but not 69.56.183.186.
I think you've mixed up something and pointed your domain name to wrong IP at your name servers.
Please point your domain name to the 69.56.161.186 if you have Windows hosting package.
ekieffer
So how do I connect to ftp, Cpanel, homesite (transfer is not completed yet), ...

I have tried http://69.56.161.186:2082 for Cpanel and http://69.56.161.186/~login/

but i get the following :
The page must be viewed over a secure channel
The page you are trying to access is secured with Secure Sockets Layer (SSL).
--------------------------------------------------------------------------------

Please try the following:

Type https:// at the beginning of the address you are attempting to reach and press ENTER.
HTTP Error 403.4 - Forbidden: SSL is required to view this resource.
Internet Information Services (IIS)

--------------------------------------------------------------------------------

Technical Information (for support personnel)

Go to Microsoft Product Support Services and perform a title search for the words HTTP and 403.
Open IIS Help, which is accessible in IIS Manager (inetmgr), and search for topics titled About Security, Secure Sockets Layer (SSL), and About Custom Error Messages.
Stanly
I've just re-sent you your Account Activation e-mail.
Please read it more carefuly and follow all that are written there.
Mail was sent to eri****ffer@wanadoo.fr
ekieffer
Seems to be working.

Many thanks.
Vanya
No problem!
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