How often are the stats for subdomains updated? The stats for fantasiapartynet.btwebs.net hasn't been updated since March 1st.

thanks

As I can see here, btwebs.net is pointed not to our server.

opps, I mean fantasiapartynet.btwebs.com

Check it now please.

I look likes it worked for March 5th, but not 6th.

Is it indeed working?

Try to visit it by yourself and than update stats. You'll than know is it working.

I have done that. That site usually does 25MB of data a day. I have been going into the Awstats and pressing the 'update now' link and there are no changes.

Please check your stats now.
Must be updated.

Also you're located at Linux-based server. 'UPDATE NOW' link is disabled at this servers by us to prevent high load average.
AwStats updates once a day by the server.

I have checked the stats for fantasiapartynet.btwebs.com and there has been no update in 3 days.

Please go to your Control Panel -> Web/Ftp Stats -> Subdomain stats -> fantasiapartynet.btwebs.com (awstats)

As I can see there your stats was upgraded at 8 March (today).

Are the stats for fantasiapartynet.btwebs.com separate from www.btwebs.com?

It appears that the stats for fantasiaparty.btwebs.com are going to www.btwebs.com.

Please go to http://support.hostony.com, submit a ticket and describe this problem more detailed please.
We'll look at it more profoundly.