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Dark Hedgehog
Posted on: Nov 23 2005, 06:02 PM


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Group: Members
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Member No.: 729


Alright, thank you tongue.gif
  Forum: General Support · Post Preview: #23546 · Replies: 3 · Views: 2141

Dark Hedgehog
Posted on: Nov 23 2005, 04:33 PM


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Member No.: 729


I tried at least fourteen times but I still cannot login to the support tickets area.

Any help here please?
Somehow, I get the feeling my account was deleted on the support ticket area so I could not ask for my account deletion..that way you guys could gain more money T_T
  Forum: General Support · Post Preview: #23544 · Replies: 3 · Views: 2141

Dark Hedgehog
Posted on: Nov 23 2005, 02:14 AM


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That is not the only reason I left.
  Forum: Anything and Everything · Post Preview: #23535 · Replies: 16 · Views: 8624

Dark Hedgehog
Posted on: Nov 18 2005, 02:10 AM


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Member No.: 729


This is not going to change my mind..and my decision was made long ago.
  Forum: Anything and Everything · Post Preview: #23487 · Replies: 16 · Views: 8624

Dark Hedgehog
Posted on: Nov 17 2005, 04:07 AM


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Group: Members
Posts: 631
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Member No.: 729


Around two years and I had the Linux SuperProfi plan.
  Forum: Anything and Everything · Post Preview: #23469 · Replies: 16 · Views: 8624

Dark Hedgehog
Posted on: Nov 17 2005, 04:04 AM


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Group: Members
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Member No.: 729


Your welcome tongue.gif
  Forum: General Support · Post Preview: #23468 · Replies: 14 · Views: 6492

Dark Hedgehog
Posted on: Nov 17 2005, 03:25 AM


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Hi there again.
I am just asking why I cannot login to my account here at Hostony.
That and I have no access to CpanelX or even the billing support area.

Can someone please help me with this?
  Forum: General Support · Post Preview: #23465 · Replies: 0 · Views: 1050

Dark Hedgehog
Posted on: Nov 17 2005, 03:21 AM


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Member No.: 729


Edited by mod:

It is company support forums. Not an advertising forum. Should you continue violate our forum rules we'll leave nothing but to ban you.
  Forum: General Support · Post Preview: #23464 · Replies: 14 · Views: 6492

Dark Hedgehog
Posted on: Nov 8 2005, 02:50 AM


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Group: Members
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Member No.: 729


Thank you smile.gif
  Forum: General Support · Post Preview: #23359 · Replies: 5 · Views: 3214

Dark Hedgehog
Posted on: Nov 8 2005, 01:46 AM


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Group: Members
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Member No.: 729


I heard about how certain hosts transfer accounts through Cpanel.
If not, oh well tongue.gif
  Forum: General Support · Post Preview: #23357 · Replies: 5 · Views: 3214

Dark Hedgehog
Posted on: Nov 8 2005, 12:53 AM


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Member No.: 729


Hostony, I am switching hosts and I want to clearly say that I would like to know if I am able to transfer my account to the new host I want to go to.

http://www.dreamhost.com

Thank you, I await your answer.
  Forum: General Support · Post Preview: #23354 · Replies: 5 · Views: 3214

Dark Hedgehog
Posted on: Nov 6 2005, 09:15 PM


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Just switch hosts.
  Forum: General Support · Post Preview: #23346 · Replies: 6 · Views: 3362

Dark Hedgehog
Posted on: Nov 6 2005, 08:24 PM


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I recommend leaving Hostony.
What you explained isn't even half of what disgusts me about Hostony.
  Forum: Anything and Everything · Post Preview: #23345 · Replies: 16 · Views: 8624

Dark Hedgehog
Posted on: Nov 5 2005, 11:57 PM


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QUOTE(horhey23 @ Nov 3 2005, 05:45 PM)
As I mentioned, my problems are usually solved, so I don't have a problem with the support team resolving problems eventually.

My problem lies in the fact that, recently, I have had outages on a consistent basis. I am never told why this has been happening (and I have asked), nor have I been promised that they would correct this to ensure it will not happen again, or at least reduce the problems that led to it. I realize that I will have problems from time to time.

I don't like paying for hosting and also having to find ways to monitor it myself. I need to check my sites a few times a day now, because I cannot rely on Hostony, and must bring these problems to their attention each time.

Like I said, for the most part, I have been pleased with the price/performance ratio of Hostony. I just think they need to let their customers in on the problems/solutions, especially in situations where it is persistent.

I think most people, even if they were told there were major problems with the server they were hosted on, would be reassured to know that Hostony knew exactly what it was, and was making efforts—and progress—to fix the problems now and prepare for similar future problems.

We are internet geeks here, we want information. I understand problems occur, but when I ask "What caused it, what steps are being made to avoid this in the future", and I get a response like "OK your site up now.", I get frustrated. Hell, if I was told that they were understaffed and getting to my problem ASAP, I would be a bit more understanding. I am not expecting the world of these guys, considering the pricing. I know what I am getting into with an inexpensive host. Just give us some real information, please.

OK, done ranting!
*

It is, and I quote, useless to complain about that.
I have made COUNTLESS complaints just like that and either Hostony ignores it or doesn't listen to your problems.

Cut it short, move on and get a new host.
http://www.dreamhost.com
  Forum: General Support · Post Preview: #23338 · Replies: 6 · Views: 3362

Dark Hedgehog
Posted on: Nov 5 2005, 11:05 PM


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Member No.: 729


My decision has been made, and I am planning on moving to another host.
Thanks to Jason, I forgot the member-name here, I have found a nice host to look forward to.

And no, this isn't one of those "this host is better than the other"
Hostony is a GREAT web hosting service. They have great space and bandwidth. That, I have NOT seen anywhere, ESPECIALLY with a killer price that I find no-where else.

My reason for leaving follows:

-poor service
-poor downtime (horrible)
-excessive excuses, which never gets the job done
-continuous run-arounds to make you wait until the staff work on something and just say please wait
-my questions are usually partially answered and mostly never answered
-when it comes to the truth or what really goes on, nothing is answered what-so-ever or we are given a fairy-tale to go by (which some staff appear to say one thing while another say's SO opposite)
-questionable actions taken
-immature staff (seriously, these people are immature)
-continuous lies that never make sense (more than half of what i ask or question usually contradicts most of what is said)
-exagerrated actions which seem to be more than what it really is
-staff claiming to be professional when nothing professional is done, regardless if they do professional work alone
-(not really required, but annoying) excessive typos
-most importantly Hostony's promises fail to be even "promised", and I know, from experience, the promises are truly not kept at all

Incase this topic gets deleted, I have copied all the text typed here so the truth will still remain.

As every customer, you know as they say their company has horrible service and they are fed up. I am actually not fed up but don't call me crazy, I am severely disgusted in these services.
There is not much else I can say though but that I am probably leaving within a few days.

Thank you for hosting me Hostony, I hope you can better your services than they are now and take real care of your customers.
  Forum: Anything and Everything · Post Preview: #23336 · Replies: 16 · Views: 8624

Dark Hedgehog
Posted on: Nov 5 2005, 10:48 PM


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Group: Members
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Member No.: 729


My site, http://www.sonicdash.net , has been down already for like almost a day now.
Is there a reason for my site being down?
  Forum: General Support · Post Preview: #23335 · Replies: 0 · Views: 1078

Dark Hedgehog
Posted on: Nov 1 2005, 10:23 PM


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Member No.: 729


I am confused as to why Cpanel and FTP works but my site goes down quite a lot.
Any explanations why?

http://www.sonicdash.net
  Forum: General Support · Post Preview: #23286 · Replies: 2 · Views: 1886

Dark Hedgehog
Posted on: Nov 1 2005, 08:50 PM


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Member No.: 729


So, if a site say's "no" on custom DNS, does that mean I have to buy a domain off of them?
  Forum: Anything and Everything · Post Preview: #23284 · Replies: 2 · Views: 2668

Dark Hedgehog
Posted on: Nov 1 2005, 07:48 PM


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Group: Members
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Member No.: 729


QUOTE(apsoda @ Nov 1 2005, 06:26 PM)
one which you don't live up to.

Where do I get a refund for my remaining months please?
*

I do not believe there are any refunds, most of which companies try to avoid doing that is.
  Forum: News and Announcements · Post Preview: #23275 · Replies: 11 · Views: 5831

Dark Hedgehog
Posted on: Nov 1 2005, 07:47 PM


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Group: Members
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Joined: 11-May 04
Member No.: 729


Its odd how most of the team never responds.
But heck, you will meet bumps in the road.

My search for another host still continues but I am looking at one currently.
  Forum: News and Announcements · Post Preview: #23274 · Replies: 11 · Views: 5831

Dark Hedgehog
Posted on: Nov 1 2005, 07:32 PM


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Group: Members
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Joined: 11-May 04
Member No.: 729


Can someone tell me what a custom DNS is?
  Forum: Anything and Everything · Post Preview: #23273 · Replies: 2 · Views: 2668

Dark Hedgehog
Posted on: Nov 1 2005, 06:06 PM


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Member No.: 729


I made a payment, a ticket and now posting here.
Can I have my site, http://www.sonicdash.net , up please?

Thank you.

Edit- It is back up.
  Forum: General Support · Post Preview: #23266 · Replies: 1 · Views: 1428

Dark Hedgehog
Posted on: Oct 30 2005, 10:55 PM


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Member No.: 729


The word "free" is bait to customers in the business world.
  Forum: Anything and Everything · Post Preview: #23247 · Replies: 1 · Views: 1937

Dark Hedgehog
Posted on: Oct 30 2005, 10:01 PM


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Member No.: 729


Of COURSE it is working, I "changed" the page after I was told there was a sort of "corruption" to it.

I certainly didn't change that corruption.
And it isn't that my site isn't just "OK" and working fine.
It was working fine all along, my main page is the thing that happened.

Why you specify my site is OK when my one page was corrupted has me worried.

Any explanations?
  Forum: General Support · Post Preview: #23246 · Replies: 2 · Views: 1907

Dark Hedgehog
Posted on: Oct 29 2005, 01:40 AM


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Group: Members
Posts: 631
Joined: 11-May 04
Member No.: 729


My site, Sonic Dash, recently has a new "privet COGA" on the main page.

I never put anything up lately and I certainly haven't altered any of my pages at all.
Can this please be explained?

Thank you.
  Forum: General Support · Post Preview: #23221 · Replies: 2 · Views: 1907

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