IPB

Welcome Guest ( Log In | Register )

 
Reply to this topicStart new topic
> Mail problems
Serge
post Aug 24 2003, 04:32 PM
Post #1


Super Member


Group: Admin
Posts: 756
Joined: 25-January 03
Member No.: 50



Over last week many of our customers reported problems sending emails to AOL or Yahoo, because these providers rates their mail as SPAM.

First of all I must say that none of our servers is blocked by any Antispam sites like spews.org or spamcop.net as well as openrelays such as ordb.org.

Yahoo and AOL have their own algorithms to rate letters as SPAM and all we can do about it is to ask them to unblock any host or ip. We send them mail daily with zero result.

Current mail problems with these providers happened because of 2 global issues that happened over last week.

1. formmail.pl new hole.
Known script had a new hole opened last week that enabled spammers to send mail by launching it through the web. Thus many sites were affected by this issue. We scanned our servers for these script and automatically deactivated all copies of the formmail.pl.

2. 2 viruses W32.Sobig.f and W32.Yaha.F@mm overhelmed the net last week. Once they infacted computer they started to further distribute themselves over net using contactlist they found on infacted computer.
Our customers were affected in 2 ways.
- some noticed that they sent viruses. In fact it was a virus on the computer of the friend that just took a email from the contact list to put in
From: field and make infacted email to look natural.
- others were infacted themselves and virus actually sent infacted latters over our SMTP server.

In this case the most we could was installing antivirus software on our servers to stop spam and notify customers whose computers were infacted.

Because of these 2 factors some of the customer hosts and our servers were blocked by AOL. I believe that AOL will release blocks soon once they finally go through the huge amount of letters sent by hosts like Hostony. Because problem is global and many ISP on the net were affected.

In the meantime if you cannot send mail to the AOL users you can try to send them through SMTP server of your local ISP hoping that they are not blocked by AOL.


--------------------
"Theories, diverse as they are, have two things in common. They explain
the observed facts, and they are completely and utterly wrong."
Go to the top of the page
 
+Quote Post
artrocity
post Aug 26 2003, 09:34 AM
Post #2


Not So Junior Member


Group: Members
Posts: 249
Joined: 1-June 03
Member No.: 185



From slashdot.org

Your Rights Online: AOL Sued For Over-Zealous Blocking

Posted by timothy on Monday August 25, @08:32PM
from the spy-vs.-spy-escalation dept.
mik writes "America Online has been sued by CI Host, a Texas-based hosting company for defamation, interference with contractual rights and unfair competition. CI Host has been awarded a temporary restraining order, though AOL has apparently not complied. This may be the first such in a series of suits leading up to, perhaps, to class-action status relating to AOL's recent zealotry in anti-spam policy resulting in the presumption that shared-hosting providers are guilty (of spamming) unless proven innocent."

http://www.dfw.com/mld/startelegram/news/l...cal/6597267.htm
http://www.hostreview.com/news/news/030822CIHost.html
http://yro.slashdot.org/yro/03/08/25/22532...&tid=187&tid=99
Go to the top of the page
 
+Quote Post
Serge
post Aug 29 2003, 04:34 PM
Post #3


Super Member


Group: Admin
Posts: 756
Joined: 25-January 03
Member No.: 50



Just got report from the user that server14 is unblocked by AOL.

Don't know what resulted it, but we made many efforts to make AOL to unblock us.

Also we had to stopped sending notifications to the sender of the email in case mailscaner found that email is infacted. Notifications to our users are still sent. It was done because we got a lot of infacted mail from AOl users (about 6-8? a day) and though that sending so many notifications to AOL may lead to qualifying us as bulk mailers by AOL. Don't know whether that was true. Still no official responce from AOL to all our inquires.


--------------------
"Theories, diverse as they are, have two things in common. They explain
the observed facts, and they are completely and utterly wrong."
Go to the top of the page
 
+Quote Post
VSDP
post Dec 28 2003, 07:43 PM
Post #4


Junior Member


Group: Members
Posts: 3
Joined: 28-December 03
Member No.: 386



QUOTE
America Online has been sued by CI Host, a Texas-based hosting company for defamation, interference with contractual rights and unfair competition.


CI HOST boast they were stopping 54 830 000 spam mails this week only. :-)))))))


--------------------
Go to the top of the page
 
+Quote Post
BigJimW
post Dec 29 2003, 02:46 AM
Post #5


Not So Junior Member


Group: Members
Posts: 134
Joined: 1-July 03
Member No.: 199



I wonder how they made out with their contempt motion they were filing againsed AOL?

Guh, I hate AOL. "America Off-Line". I'll be willing to bet that AOL themselves are responsible for at least 40% of the spam that flows on the web.


--------------------
user posted image
Go to the top of the page
 
+Quote Post
jchrastina
post Jan 6 2004, 01:43 PM
Post #6


Senior Member


Group: Members
Posts: 259
Joined: 26-April 03
From: Sellersville, Pennsylvania, USA
Member No.: 135



Looks like server10 is once again blocked by AOL. None of my clients can send email to anyone at AOL.
I realize this problem stems from AOL, but I wish Hostony could do SOMETHING about it.

I hate having to tell my clients to tell their friends that AOL ######S.
Go to the top of the page
 
+Quote Post
Vanya
post Jan 6 2004, 11:31 PM
Post #7


Hostony Staff


Group: Members
Posts: 1118
Joined: 24-July 03
Member No.: 221



Ok, we'll see what can be done with this.
Maybe there is somebody who can advise how can we make AOL be more equitable?


--------------------
It's God! No, not Richard Stallman or Linus Torvalds but God.
Go to the top of the page
 
+Quote Post
swift535
post Apr 15 2004, 01:35 PM
Post #8


Junior Member


Group: Members
Posts: 35
Joined: 11-February 04
Member No.: 481



is this still a problem? I run phpbb on my site and am constantly getting delivery failure notifications when phpbb tries to email users to tell them that they have a new message in their mailbox, etc. It forced me to disable phpbb's registration confirmation (to activate accounts) because users weren't getting their activation emails
Go to the top of the page
 
+Quote Post
corrob33
post Sep 21 2004, 04:34 PM
Post #9


Junior Member


Group: Members
Posts: 3
Joined: 21-September 04
From: California
Member No.: 1075



I am a web developer and I have many clients hosted on Hostony. While hostony has many positive things going for it, my two big complaints are backups and email problems. I understand that due to the nature of the spam crisis, companies like AOL are making rash anti-spam policies that treat smaller companies unfairly. However, my clients do not care why their email doesnít go through they just want it to work and so do I. Due to the extremely high importance that business clients put on email I would hope that finding resolutions to the email problem is one of hostony's highest priorities.

I suggest that hostony makes proactive attempts to get whitelisted by AOL and other big ISP's (if you need the phone number and contact information for AOL's whitelisting department please email me).

I am really hoping to see improvements soon as I hate to think of having to move so many clients. Also, itís a little embarrassing to suggest that a client get a hotmail address wink.gif
Go to the top of the page
 
+Quote Post
corrob33
post Nov 16 2004, 08:14 PM
Post #10


Junior Member


Group: Members
Posts: 3
Joined: 21-September 04
From: California
Member No.: 1075



HAS ANYTHING BEEN DONE ABOUT THIS IN MONTHS!!!
THERE SEEMS TO BE NOTHING DONE ABOUT EMAIL PROBLEMS.
Go to the top of the page
 
+Quote Post
NMB
post Jan 11 2006, 10:50 AM
Post #11


Junior Member


Group: Members
Posts: 44
Joined: 20-January 05
Member No.: 1296



An update would be great... also aol now blocks email being sent from port 110, and hostony cannot send from any other port... i cannot get my clients on aol to set up hostony email accounts in outlook becuase of this... anyone have a work around? (short of forwarding mail etc..)
Go to the top of the page
 
+Quote Post

Reply to this topicStart new topic
1 User(s) are reading this topic (1 Guests and 0 Anonymous Users)
0 Members:

 



Lo-Fi Version Time is now: 20th October 2018 - 01:59 AM