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Lehrer
Posted on: Feb 26 2008, 01:19 PM


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Yes, a good idea, Mark. I already pinned it.
  Forum: General Support · Post Preview: #27301 · Replies: 6 · Views: 80587

Lehrer
Posted on: Feb 25 2008, 04:44 PM


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hurricanebob,

I find your tips really helpful for a customer, especially for beginners. We will do our best to improve our work and will surely try to be better. I would also comment on your statement regarding notifications. As a matter of fact, if we appear to have this or that problem that is server-wide, we post notifications on our company's forum under "News and Announcements". As for notifications, let's take via cpanel/whm (Linux-based hosting) - not all the account keepers have a working default e-mail address, so it is sometimes difficult to notify all the customers though we try to do this.
Anyways, thank you very much for your post.
  Forum: General Support · Post Preview: #27298 · Replies: 6 · Views: 80587

Lehrer
Posted on: Oct 5 2007, 08:38 AM


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captain_wizz,

you have mixed up Mysql and MSsql, which is a Microsoft product. You should be using server's IP address, if you have the MSsql db setup the IP will be as follows:

208.116.16.5

Please let me know if you need any further assistance.
  Forum: HowTo · Post Preview: #26648 · Replies: 3 · Views: 9786

Lehrer
Posted on: Oct 5 2007, 08:20 AM


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capecomp,

The server zeta was rebooted about a couple of hours ago due to kernel upgrade.
All in all, the reboot lasted for 10 minutes and the server was up and running again.

The only ticket that came regarding this was not yours as far as I remember, so please let me know your ticket call ID if it is still not answered.
Anyways, your site is up and running.

P.S. Please try to avoid swearing when posting your messages, this is not doing you a credit.
  Forum: General Support · Post Preview: #26647 · Replies: 3 · Views: 5737

Lehrer
Posted on: Sep 18 2007, 05:04 AM


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The matter is that the ticket was no doubt passed to the billing department as they are to check whether they can send you the auth code for free or you are trying to transfer a "free" domain. If the payment is ok - you'll get the code very soon, if there are some misunderstandings - well, then your cc will be charged(a free domain registered less than a year ago) for the domain.
Also, the billing department is not available 24/7, that is why you may think that they are slow to respond. I asume in the next couple of hours you will get an update to your ticket request.
  Forum: General Support · Post Preview: #26641 · Replies: 2 · Views: 3609

Lehrer
Posted on: Sep 17 2007, 06:29 AM


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Hi Mark, hi Martin/Bonnie

Sorry for missing the thread sad.gif
Mark, now you can't but agree - happy belated birthday! Wishing you all the best and let everything you are dreaming of come true tongue.gif
  Forum: Anything and Everything · Post Preview: #26638 · Replies: 16 · Views: 12046

Lehrer
Posted on: Sep 17 2007, 06:19 AM


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Hello,

in the nearest time we are not planning to update it.
  Forum: General Support · Post Preview: #26637 · Replies: 3 · Views: 4291

Lehrer
Posted on: Sep 17 2007, 06:13 AM


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As I have written earlier, you can no problem submit tickets under a "System User" , not using any login and password. To get the new login and pass (for your secure.hostony.com page) you should contact our billing department.
For details, please see my post above.
  Forum: General Support · Post Preview: #26636 · Replies: 5 · Views: 14361

Lehrer
Posted on: Sep 17 2007, 06:06 AM


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QUOTE
So proudly telling me that I have recieved a responce does little to inform this community about the now 3 day continuing issue


It was done just to inform you and the forumers that your issue is taken care of, just a general notification, nothing more.
  Forum: General Support · Post Preview: #26635 · Replies: 6 · Views: 7408

Lehrer
Posted on: Jul 22 2007, 05:23 AM


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Hi Bonnie!
as always, I've been glad to hear from you tongue.gif
My wife has given birth to a child in May, so we've got a two-month-old boy now tongue.gif
So I sleep errr.... a bit less than usual now laugh.gif and have less free time of course.
Anyways, this is great experience, a great feeling of being responsible for someone, of being a parent.
  Forum: Anything and Everything · Post Preview: #26579 · Replies: 16 · Views: 12046

Lehrer
Posted on: May 20 2007, 12:19 PM


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QUOTE
- the ticket posting machine


laugh.gif
  Forum: Anything and Everything · Post Preview: #26522 · Replies: 2 · Views: 2972

Lehrer
Posted on: May 4 2007, 05:16 PM


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you are welcome smile.gif

There shouldn't be much of a problem, but still...
  Forum: News and Announcements · Post Preview: #26510 · Replies: 4 · Views: 4260

Lehrer
Posted on: May 4 2007, 03:04 PM


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Dear Hostony forumers!

We would like to warn you that on Sunday, 5, 2007 from 2 AM to 4 AM CST our technicians will perform memory card switch on server lambda (69.72.157.71)
Some temporary downtimes are not excluded. We apologize for any inconveniences that can be caused by this.
  Forum: News and Announcements · Post Preview: #26507 · Replies: 4 · Views: 4260

Lehrer
Posted on: Apr 2 2007, 05:12 PM


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Hello guys,

the server is being rebooted at the moment. All the services will start working very soon.
  Forum: General Support · Post Preview: #26453 · Replies: 1 · Views: 2644

Lehrer
Posted on: Mar 26 2007, 10:02 AM


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That is a pleasure to hear that tongue.gif
  Forum: General Support · Post Preview: #26446 · Replies: 1 · Views: 2732

Lehrer
Posted on: Mar 12 2007, 06:23 AM


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Drian,

you just create the subdomains in your cpanel. Each subdomain will be a folder inside the domain to which you refer the sub-domain.
  Forum: Cpanel DNS · Post Preview: #26426 · Replies: 5 · Views: 33451

Lehrer
Posted on: Feb 13 2007, 11:28 AM


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What can you send, Martin?

May be we'll exchange tongue.gif
  Forum: Suggestions · Post Preview: #26383 · Replies: 6 · Views: 5374

Lehrer
Posted on: Feb 12 2007, 08:51 AM


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QUOTE
Free Beer on Tuesday's, or somekind of Happy Hour?


tongue.gif

capecomp,

Are you organizing a party or should we do this? tongue.gif

We are not a restaurant to serve some food for free, but if we do something similar to Happy Hour with our hosting plans for instance, that could be fun.
  Forum: Suggestions · Post Preview: #26376 · Replies: 6 · Views: 5374

Lehrer
Posted on: Feb 12 2007, 07:58 AM


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Hello James,

as far as I can see, there are no open tickets for our support department from you, so I believe they have responded to your ticket.

  Forum: Cpanel/WHM Issues · Post Preview: #26373 · Replies: 10 · Views: 10663

Lehrer
Posted on: Feb 10 2007, 05:29 PM


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QUOTE
Drunk?


Why drunk? May be just happy with everything tongue.gif
  Forum: Anything and Everything · Post Preview: #26365 · Replies: 10 · Views: 6010

Lehrer
Posted on: Feb 2 2007, 05:50 PM


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Hello Rastus,

I will ask our support to have a look at the ticket immediately.
Thanks for notification.
  Forum: General Support · Post Preview: #26307 · Replies: 5 · Views: 5204

Lehrer
Posted on: Feb 1 2007, 05:37 AM


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UPDATE:

Our technicians have already reinstalled the operating system and are almost through with all the configuration stuff. They are now installing mod_security module and after the process is completed, apache will start working and most sites will be accessible and visible in the web.
  Forum: News and Announcements · Post Preview: #26282 · Replies: 14 · Views: 10172

Lehrer
Posted on: Feb 1 2007, 05:15 AM


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Martin edited the message himself, it was not edited from our side
  Forum: News and Announcements · Post Preview: #26281 · Replies: 14 · Views: 10172

Lehrer
Posted on: Feb 1 2007, 12:43 AM


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Dear Hostony customers,

an UNPLANNED maintenance, i.e. kernel reconfiguration is currently being performed on the server. This may take several hours, so we kindly ask for your patience and apologize for temporary inconveniences.
  Forum: News and Announcements · Post Preview: #26277 · Replies: 14 · Views: 10172

Lehrer
Posted on: Jan 31 2007, 11:19 PM


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QUOTE(horhey23 @ Jan 31 2007, 03:39 AM) *
Do I need to specify a path prefix for my IMAP accounts?


No, actually you do not need to do that, but if you like to read more about setting prefixes for IMAP accounts, you can have a look HERE
  Forum: Mail · Post Preview: #26275 · Replies: 3 · Views: 107523

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